Petra
Berlin · January 27, 2025
Nice but could be better
I enjoyed using Klook for my activities in Paris. The app is user-friendly, though a couple of activities I wanted were sold out. A bit disappointing, but I found alternatives.
lyndon28
Sydney · January 22, 2025
Not exactly what I expected
Decent service but had a few hiccups with my booking. Some attractions had long waits despite pre-booking. Could have been better.
Paula
Austin, TX · January 20, 2025
Lack of support
Did not reply to my email for days. Extremely frustrating.
Tina
San Francisco · December 21, 2024
Disappointing Ending
I had high hopes for Klook based on the reviews, but my last experience was just frustrating. My attraction tickets arrived late and I missed out on exploring. Also, trying to contact customer service was a hassle. They didn’t seem to care much about my problem. Not sure if I'll use them again soon.
James S.
New York, USA · December 14, 2024
Disappointing Experience
I booked a tour through Klook and it was a letdown. The guide was late, and we missed part of the itinerary. Customer support was unhelpful, took ages to respond. Not using them again.
emily_wanderlust
Seattle, USA · November 12, 2024
Great value for money
Klook is my go-to for travel deals. I’ve saved a lot on tickets and tours. Everything was easy to manage on the app. Will keep using it for sure.
adam_smith89
Los Angeles · November 3, 2024
Good service but can improve
Used Klook for my trip to Thailand. The prices were good and everything was pretty straightforward. Just wish customer service was a bit faster when I had a question.
Rob T.
Atlanta, GA · October 28, 2024
So unsatisfied
Spent hours planning everything only to find half my activities canceled on arrival. Just a nightmare.
Jesse
Phoenix, AZ · August 22, 2024
Terrible service
App didn't work properly, ended up missing our flight tour. Very disappointed.
Sara P.
Toronto, Canada · August 6, 2024
Amazing service! Highly recommend
I booked a day trip to Niagara Falls through Klook and it was seamless. Everything was well-organized from start to finish. Will definitely use them again!
johnny_92
New York · June 16, 2024
Never Again
I paid for a Disneyland ticket but they didn’t send me the confirmation until after I needed it. I ended up missing my slot. Trying to get a refund is a nightmare, they don’t reply to messages!
Maria L.
Miami · April 30, 2024
Solid experience overall
Klook is pretty reliable. Booked a couple of tours and they all went well. However, some of the descriptions were a bit vague. Still, I’m happy with the experience.
JohnSmith89
London, UK · April 16, 2024
Fantastic experience with Klook!
Just returned from a trip in Thailand where I used Klook for attractions. Each booking was smooth, and they even had discounts. This saved me a lot!
John W.
Toronto · April 15, 2024
Mediocre service for the price
Had mixed feelings. Some aspects were good, but I faced delays with my e-tickets. It was frustrating, especially when I had limited time.
Liam
Austin, USA · February 11, 2024
Nice deals and variety
Good to find a bunch of tours in one place. The discounts were decent. Only thing is, I wish the booking process was a bit quicker.
Lisa K.
Miami, FL · January 18, 2024
Customer support issues
I tried to cancel an activity due to a change in plans, but the process was a total headache. Support was slow and didn’t even solve my issue until days later. I’ve had better experiences with other platforms.
traveler_girl
New York, NY · January 2, 2024
Mixed feelings on usability
Klook has some awesome activities, but sometimes the site crashes or is slow to load. I ended up booking but it was frustrating.
Emily W.
London · December 22, 2023
So convenient!
Klook made booking my ticket to Universal Studios a breeze. No lines for me, loved that! Highly recommend if you're planning a trip.
Samantha J.
New York · December 13, 2023
Better than I expected!
I booked a last minute trip to Japan through Klook and everything went smoothly! The vouchers were easy to use, and I saved a ton on attractions. Will definitely use them again!
Mark T.
Dallas, TX · November 15, 2023
They lost my booking
I booked a water park day pass for my family and when we got there, they said we had no reservation. Had to wait for customer service to try to fix it, but they couldn't help at that moment. We ended up paying full price at the gate even though I had the confirmation email! So angry and disappointed.