max1990
Manchester · May 3, 2025
Not what I expected
The product I received was damaged and customer service was slow to respond. I thought I would have a smoother experience, but it left me frustrated.
mark88
Manchester · April 2, 2025
Very disappointing service
I’ve used Boots before but this time it was a nightmare. My order was missing an item and customer service took forever to respond. Really frustrating.
SarahH
Liverpool · February 12, 2025
Not up to expectations
I ordered a cream, but it arrived a week late and was almost empty. Customer support didn't respond until I threatened to cancel.
Sam
London · January 20, 2025
Disappointing experience
Ordered a skincare product that was supposed to be in stock, but they ended up cancelling my order after a week. Very frustrating. Not sure if I'll shop here again.
Sophie123
Birmingham · January 19, 2025
Frustrating experience
I had to wait ages for my order and when it finally arrived, one item was missing. Really not what I expected from a big brand like Boots.
Kevin
Glasgow · January 18, 2025
Good service overall
I’ve ordered from Boots several times. The last delivery was on time, everything came in perfect condition. Happy with my purchases.
katie_walker
Liverpool · December 22, 2024
Mixed feelings
The site is okay, but twice my order has been delayed. Customer support was helpful when I reached out, but I expected better.
Emily
Liverpool · December 15, 2024
Pretty good, but could improve
The order arrived quickly and intact, can’t complain about that. But the website wasn’t very user-friendly when I was trying to find what I needed.
claire_uk
Bristol · December 12, 2024
Really nice shopping experience
I had a great experience ordering some vitamins. The delivery was quick, and they even emailed me with updates. Will definitely order again!
Jessica R.
Leeds · November 29, 2024
Better than before, but still room for improvement
I liked that my items were packed well and arrived promptly. However, I still had issues with the site being glitchy. I hope they fix that soon.
jack_smith88
Manchester · November 14, 2024
Not impressed
Ordered some vitamins, but got the wrong ones. Customer service was kind of slow to respond. Disappointed overall.
Kyle
Belfast · November 2, 2024
Very disappointing
Ordered a couple of gifts for friends, and the website showed them in stock. After waiting for a week, I got an email saying they were out of stock. How does that happen?
mark_the_shark
Bristol · August 27, 2024
Not a fan right now
Boots used to be great, but my last couple of orders have been messed up. It’s getting hard to trust them with delivery.
andy194
Glasgow · August 6, 2024
Good products, decent prices
Had a positive experience with my last order. Everything came as described and the prices were reasonable. I’ll probably buy again.
john_doe98
Manchester · July 18, 2024
Very disappointed
The website kept glitching, couldn’t complete my purchase.
Nina
Edinburgh · July 6, 2024
Decent but not great
Boots has a nice range of health products, but their delivery isn’t as fast as I’d like. It wasn't a disaster, just not what I expected.
maxine_h
Sheffield · June 30, 2024
Absolutely terrible support
Received the wrong order and tried to contact support. No one replied, I’m furious. Will never buy again.
nick_87
Edinburgh · June 29, 2024
Okay but needs improvement
I’ve shopped here a few times and my experiences have been hit or miss. Some orders are on time and others are slow with no updates. Would like to see improvements.
Emily321
Manchester · June 27, 2024
Pretty good overall
I had a decent shopping experience. The website was easy to navigate and my order arrived on time. Just wish there were more discounts available.
Rachel
Leeds · June 7, 2024
Disappointed
The price wasn’t worth the service received. Wouldn’t recommend.