Jamie
Manchester · June 10, 2026
Delivery took too long
Order was late, and no updates provided.
cathy_pr
Edinburgh · May 12, 2026
Better than expected
The order was processed quickly, and the tracking was helpful. However, the products could be packed better.
David
Cardiff · February 8, 2026
Poor service lately
I've been ordering from Boots for years, but my last few orders have had issues. The delivery took forever and items were out of stock. Really frustrating.
jennifer_98
Bristol · December 25, 2025
Products were good, delivery bad
I finally got my products after a week, but had to deal with unacceptable delays. Wish they’d communicate more.
elena_s123
Birmingham · December 17, 2025
Disappointed with quality
I bought a foundation that was advertised as perfect for my skin type, but it broke me out. I’ve used Boots for years, but this time it just didn't deliver.
miro17
Edinburgh · December 15, 2025
Could be better
Items arrived on time but the quality wasn’t what I expected. A little let down, really.
Alex
Glasgow · December 6, 2025
Disappointing quality
I bought a skincare product and it caused a skin reaction. Reached out to customer service but they were slow to respond. I expected much better quality.
EmilyJames
London · October 24, 2025
Poor experience with orders
Delivery was late, products were damaged.
Sarah L.
Edinburgh · September 17, 2025
Not good enough
Had issues with a promo code that didn’t work at checkout. When I contacted support, I felt brushed off. Just not the experience I hoped for from Boots.
max1990
Manchester · May 3, 2025
Not what I expected
The product I received was damaged and customer service was slow to respond. I thought I would have a smoother experience, but it left me frustrated.
mark88
Manchester · April 2, 2025
Very disappointing service
I’ve used Boots before but this time it was a nightmare. My order was missing an item and customer service took forever to respond. Really frustrating.
SarahH
Liverpool · February 12, 2025
Not up to expectations
I ordered a cream, but it arrived a week late and was almost empty. Customer support didn't respond until I threatened to cancel.
Sam
London · January 20, 2025
Disappointing experience
Ordered a skincare product that was supposed to be in stock, but they ended up cancelling my order after a week. Very frustrating. Not sure if I'll shop here again.
Sophie123
Birmingham · January 19, 2025
Frustrating experience
I had to wait ages for my order and when it finally arrived, one item was missing. Really not what I expected from a big brand like Boots.
jack_smith88
Manchester · November 14, 2024
Not impressed
Ordered some vitamins, but got the wrong ones. Customer service was kind of slow to respond. Disappointed overall.
mark_the_shark
Bristol · August 27, 2024
Not a fan right now
Boots used to be great, but my last couple of orders have been messed up. It’s getting hard to trust them with delivery.
Rachel
Leeds · June 7, 2024
Disappointed
The price wasn’t worth the service received. Wouldn’t recommend.
Hannah
Sheffield · April 14, 2024
Not what I expected
I tried to find some products and it was so hard to navigate the website. The checkout process was buggy, and I ended up paying for things I didn't want.
katy.w
Glasgow · March 21, 2024
Not the best lately
I’ve had a couple of bad experiences with missing items in my order. Really disappointing, I hope they fix this.
james.b.
Liverpool · January 12, 2024
So many issues
Ordered on a Tuesday expecting it by the weekend, but it arrived the following Friday. They said it was due to high demand, but that’s just not good enough.