Boots

Boots

2.357 reviews
D

david_p89

Cardiff · March 13, 2026

Lack of communication

Had to chase them up twice about my order status. Disappointed with customer service.

L

laura123

Manchester · October 6, 2025

Disappointing delivery time

Ordered a gift for a friend, but the delivery was delayed. It showed up two days late which was frustrating.

S

Sam R.

London · August 16, 2025

Terrible customer service

I ordered some products and they never arrived. Spent hours trying to get in touch with customer service, but no one responded. Really disappointing experience!

A

anita_t

Brighton · June 13, 2025

Awful shopping experience

I got the wrong item sent, and returns are a hassle. Very upset.

M

Martin

Nottingham · May 25, 2025

Awful experience

The payment went through but my order was never processed. I had to call support multiple times and they weren’t helpful at all. Very frustrating!

K

Kyle

Belfast · November 2, 2024

Very disappointing

Ordered a couple of gifts for friends, and the website showed them in stock. After waiting for a week, I got an email saying they were out of stock. How does that happen?

J

john_doe98

Manchester · July 18, 2024

Very disappointed

The website kept glitching, couldn’t complete my purchase.

M

maxine_h

Sheffield · June 30, 2024

Absolutely terrible support

Received the wrong order and tried to contact support. No one replied, I’m furious. Will never buy again.

M

mike_b

Birmingham · April 2, 2024

Really frustrating service

Literally took forever to get my items, they said 2 days but it turned into 10. I won’t order again.

N

Nina S.

Liverpool · February 10, 2024

Product missing

I received an incomplete order and it took forever to resolve. Very frustrated with the service offered.

R

rocky_the_cat

Cardiff · November 25, 2023

Not great

Items were out of stock after I ordered them. Had to wait two weeks for a refund.

J

john_doe92

Leeds · September 24, 2023

Super frustrating

I placed my order and it took over two weeks to get here. Plus, they sent me the wrong shade of foundation. I'm really upset with this experience.

J

jane_doee

Manchester · August 2, 2023

Not impressed

Awful delivery time, won't shop again.