trader_ru
Miami, FL · December 25, 2024
Just average insurance
The app is nice and user-friendly, but the insurance itself is just okay. Coverage isn’t ideal and the response time from support is slow.
natalie_s67
New York, NY · November 7, 2024
Okay insurance
Not bad for basic care, but could be better. The payment process is confusing and I’ve been hit with unexpected charges.
johnny5
Chicago, IL · November 7, 2024
Pretty good service
Had a decent experience, they covered my doctor visits well.
Rachel
Austin, TX · November 3, 2024
Not great at all
Took forever to process my claim, really frustrating.
Lisa
Chicago, IL · September 29, 2024
Frustrating experience
I've had multiple issues with my claims getting denied without clear reasons. It’s really frustrating to have to keep calling customer service to sort it out. Not impressed.
Michael S.
New York, NY · September 21, 2024
Overall a solid experience
I’ve had a decent experience with Oscar. The app is super user-friendly and I like the telehealth options. The only downside is that sometimes I feel like the coverage could be better for specialist visits.
sarahnow
Austin, TX · September 19, 2024
Not worth the hassle
Claims take too long! I had to call twice to get my recent visit covered.
James
Austin · April 29, 2024
Pretty solid, just a few bumps
I like the plan options and the app is super convenient. Had a small issue with a prescription not being covered, but it got sorted out eventually. Happy enough to give them 4 stars.
Leo
Atlanta, GA · April 21, 2024
Great service at a good price
Oscar Health has been a great choice for my family. Their care management team helped me navigate a complicated situation, and it felt like I had someone truly in my corner. Prices are reasonable for the coverage, and I really appreciate their support during tough times.
Pam_D
Phoenix, AZ · April 11, 2024
Great experience, highly recommend
Absolutely love Oscar! Their customer service has been amazing, and the plans are affordable. I recently had surgery and the process was flawless, no hidden fees, and they guided me through everything. They really care about their members.
Sophia
New York, NY · April 10, 2024
Average insurance
Oscar's customer support is decent, but they're not as flexible as I hoped. Getting prior authorizations can take longer than expected. Just okay overall.
max1990
Dallas, TX · April 8, 2024
Decent experience
Had a mixed experience with Oscar. The customer service is fine, but their network of doctors feels a bit limited. It's hard to find someone I like in their plan.
kathy_b
San Francisco · March 19, 2024
Disappointed with the service
I had high hopes for Oscar but was really let down. They messed up my enrollment and it took weeks to fix it. Will be looking for alternatives unfortunately.
Laura
Atlanta, GA · January 7, 2024
Not worth the hassle
I tried to use my benefits during a medical emergency and it was a nightmare. Issues with my ID card and claims stuck in limbo.
Ethan
Chicago, IL · January 6, 2024
Really good app features
The app is a game changer for managing my insurance details. I can check my coverage, pay bills, and find doctors easily. Only downside is that their phone support could be faster when I have questions.
Mike T.
Boston, MA · December 10, 2023
Great service, but some gaps
Oscar Health generally provides great service. I love their telehealth options and scheduling is easy. The pricing is competitive, but I wish they covered more specialists without high deductibles. I had a recent appointment that took ages to get approved, which messed up my treatment plan. Still, I’d recommend them for basics.
Mike P.
Miami, FL · December 10, 2023
Some hits and misses
I like my Oscar plan's benefits, but their online chat support isn't always reliable. Once I waited over 20 minutes to get a response. Still, they usually help me when I get the chance to speak to someone.
Mark J.
Houston, TX · December 9, 2023
Quick and efficient claims
Oscar's claims process was smooth for me. I submitted my claim for a doctor's visit and received reimbursement within a week. The whole experience felt seamless, plus their mobile app is really handy.
Sara J.
Chicago · November 27, 2023
Excelling in every way!
So happy with my experience! They helped me when I needed to find a specialist, and the coverage is great. No issues, and claims were processed quickly. Definitely sticking with Oscar!
Emily J.
Los Angeles, CA · November 19, 2023
Good service but a bit slow
I've been with Oscar Health for a year now, and I really appreciate their customer service. It’s usually pretty easy to get help when I need it. Just wish that their response times were a bit quicker.