kev_in_ny
New York, NY · March 18, 2026
Oscar Health is alright for basic check-ups but I’ve had issues getting more complex treatments approved. Customer support can be nice at times but also frustrating when I needed clarification on my benefits. The app is decent, but it’s not a one-stop shop for everything, which makes it annoying. It's not horrible, but I might look for other options.
Emily_W
Seattle, WA · March 7, 2026
I signed up for Oscar Health because a friend recommended them. Their onboarding was nice, and everything seemed smooth until I had a minor surgery that needed coverage. The claim took almost two months to come through and I had to follow up several times. That really soured my experience overall, as I expected a more seamless process.
john_doe
Austin, TX · January 23, 2026
I’m a little disappointed with Oscar. The coverage isn’t as comprehensive as I thought it would be, and I've had some trouble with claims. Just doesn't feel reliable.
Sandy
San Francisco, CA · September 30, 2025
Oscar's services are alright, but I've experienced some delays in response times. Sometimes I felt lost in their system. They need to focus on support more.
Mike C.
Denver · July 14, 2025
Oscar has its pros like the app and tracking coverage, but the customer service experience wasn't great for me. Had to deal with a lot of back and forth. I'm not sure if I'll renew my plan next year.
Max N.
Miami · May 11, 2025
I've had a mixed experience. The coverage options are good but the wait times for customer support can be frustrating. I feel like they could do better in that area.
TinaT
Phoenix, AZ · May 6, 2025
Their network is okay, but finding in-network providers can be tricky. I appreciate my plan, but it definitely has limits.
steveo
San Diego, CA · March 8, 2025
The claims process is slow, but the coverage is decent. I just wish they would communicate better when things are delayed.
Lila
Seattle · December 29, 2024
Oscar's services are decent, but I had some issues with my last claim. It took ages to resolve, and I had to keep calling for updates. Not the best experience overall.
trader_ru
Miami, FL · December 25, 2024
The app is nice and user-friendly, but the insurance itself is just okay. Coverage isn’t ideal and the response time from support is slow.
natalie_s67
New York, NY · November 7, 2024
Not bad for basic care, but could be better. The payment process is confusing and I’ve been hit with unexpected charges.
Pam_D
Phoenix, AZ · April 11, 2024
Absolutely love Oscar! Their customer service has been amazing, and the plans are affordable. I recently had surgery and the process was flawless, no hidden fees, and they guided me through everything. They really care about their members.
Sophia
New York, NY · April 10, 2024
Oscar's customer support is decent, but they're not as flexible as I hoped. Getting prior authorizations can take longer than expected. Just okay overall.
max1990
Dallas, TX · April 8, 2024
Had a mixed experience with Oscar. The customer service is fine, but their network of doctors feels a bit limited. It's hard to find someone I like in their plan.
Mark J.
Houston, TX · December 9, 2023
Oscar's claims process was smooth for me. I submitted my claim for a doctor's visit and received reimbursement within a week. The whole experience felt seamless, plus their mobile app is really handy.
sarah89
Chicago, IL · October 22, 2023
Honestly, I'm kind of torn about Oscar. Some aspects are great, like the ability to chat with doctors online. But my monthly premium is higher than I expected, and I've had a few billing issues.
xander_24
Portland, OR · September 17, 2023
I switched from another insurer and Oscar is a bit better, but still full of quirks. Some things are great like the online tools but I still feel like they can improve a lot.
Betty K.
Los Angeles, CA · August 10, 2023
Oscar Health has nice features like online appointment booking and telemedicine. However, I faced a few issues with getting reimbursed for lab tests. It took longer than I expected, but overall I’m happy.
Kathy
Seattle, WA · August 2, 2023
Oscar has some cool features like the wellness programs, but the coverage is limited. I had to pay out-of-pocket for a few tests. Could be better.
john_doe93
Los Angeles · July 25, 2023
Oscar has some great options and a neat interface, but I found their customer service a bit lacking. I waited on hold for a while when I had a question about billing. Overall, it's okay, but not perfect.