Samantha.L
Miami, FL · June 24, 2026
Helpful but some issues
Customer service was friendly but the app is confusing. Had trouble finding coverage details.
kev_in_ny
New York, NY · March 18, 2026
Just okay for basic health care
Oscar Health is alright for basic check-ups but I’ve had issues getting more complex treatments approved. Customer support can be nice at times but also frustrating when I needed clarification on my benefits. The app is decent, but it’s not a one-stop shop for everything, which makes it annoying. It's not horrible, but I might look for other options.
Emily_W
Seattle, WA · March 7, 2026
Decent insurance, but frustrating claims
I signed up for Oscar Health because a friend recommended them. Their onboarding was nice, and everything seemed smooth until I had a minor surgery that needed coverage. The claim took almost two months to come through and I had to follow up several times. That really soured my experience overall, as I expected a more seamless process.
Markus T.
Seattle, WA · January 30, 2026
Frustrating experience
I switched to Oscar thinking it would be better, but they messed up my first claim. Took weeks to resolve, and I had to call multiple times. Not sure this was worth it.
john_doe
Austin, TX · January 23, 2026
Not the best
I’m a little disappointed with Oscar. The coverage isn’t as comprehensive as I thought it would be, and I've had some trouble with claims. Just doesn't feel reliable.
Lisa
Denver, CO · December 13, 2025
Good plan options
I've found some great plans with Oscar. The app is user-friendly and claims processing is faster than other insurers I've used.
Rachel M.
Newark, NJ · December 10, 2025
Terrible customer service
I had the worst experience trying to get my claims processed. They ignore my calls. Just terrible!
Sandy
San Francisco, CA · September 30, 2025
Okay, but could improve
Oscar's services are alright, but I've experienced some delays in response times. Sometimes I felt lost in their system. They need to focus on support more.
Luis
Los Angeles, CA · September 9, 2025
Disappointed with support
I've had some issues trying to get a simple prescription filled. Contacted their support, and they just kept passing me around to different agents. It's like they didn’t care about resolving my issue. Really annoying.
Emily R.
New York · September 7, 2025
Best health insurance I've had!
I've been with Oscar Health for two years now, and I can't say enough good things! The app is super user-friendly, and I love how transparent they are with pricing. Had a recent visit to the doctor and everything was covered as promised. Highly recommend!
Mike C.
Denver · July 14, 2025
Meh, just alright
Oscar has its pros like the app and tracking coverage, but the customer service experience wasn't great for me. Had to deal with a lot of back and forth. I'm not sure if I'll renew my plan next year.
Rebecca H.
San Francisco, CA · June 8, 2025
Good coverage overall
I've been using Oscar Health for about a year now. The process to sign up was easy, and I appreciate the user-friendly app. My plan has decent coverage for basic services, and customer support is usually responsive. However, I did have a couple of billing hiccups that took a while to resolve, which was frustrating.
Max N.
Miami · May 11, 2025
Could use some improvement
I've had a mixed experience. The coverage options are good but the wait times for customer support can be frustrating. I feel like they could do better in that area.
TinaT
Phoenix, AZ · May 6, 2025
Good but not great
Their network is okay, but finding in-network providers can be tricky. I appreciate my plan, but it definitely has limits.
Emily J.
Los Angeles, CA · March 21, 2025
Good service, but pricey
I've been using Oscar for a while now and overall it's been good. Their app is really easy to use and I love the telehealth services. The only issue is that the premiums are a bit on the high side.
Jenna T.
Boston, MA · March 13, 2025
Solid service with minor hiccups
Overall, Oscar Health provides a solid health insurance experience. Their online tools make it easy to manage policy details, but when it comes to phone support, I've had mixed results. Some agents are fantastic, others not so much.
steveo
San Diego, CA · March 8, 2025
Could be better
The claims process is slow, but the coverage is decent. I just wish they would communicate better when things are delayed.
john_doe
Miami, FL · February 27, 2025
Disappointed with customer support
I was really hoping for better support from Oscar. When I had a claim issue, it took way too long to get a proper response. I ended up frustrated and still didn’t get any resolution after several calls.
alex_2021
San Francisco, CA · February 24, 2025
Very disappointing
I expected much more from Oscar. The communication is poor and their service just lacks transparency. I often feel lost in the whole process of finding care and filing claims.
Lila
Seattle · December 29, 2024
Not bad but not great either
Oscar's services are decent, but I had some issues with my last claim. It took ages to resolve, and I had to keep calling for updates. Not the best experience overall.