mike89
Austin, TX · December 3, 2024
The idea behind Metromile is amazing, but the app sometimes freezes on me. I’ve had to call support to get things sorted out a few times. It’s not terrible, but it could definitely be smoother.
Jason B.
Miami, FL · November 9, 2024
I switched to Metromile mainly for the pay-per-mile option but I was shocked at the hidden fees. The policy wasn’t clear about additional costs. It felt like I was misled about the value I'd be getting.
zara_k
Orlando, FL · October 23, 2024
Had to file a claim, and the whole process was a disaster. They asked for way more than was necessary, and it took forever.
Jake H.
Denver, CO · September 21, 2024
I was nervous at first, but Metromile delivered. Their app was straightforward and easy to understand, and customer service was helpful when I had questions about my policy. Overall, not bad!
Lindsey
Chicago, IL · September 14, 2024
I was excited to try Metromile, but the app glitches took forever to fix my policy. I expected better, especially with modern tech. I won’t renew.
Jenny T.
Los Angeles, CA · September 14, 2024
I signed up for Metromile excited about the pay-per-mile concept. Unfortunately, the claims process was a nightmare. I had an accident a month ago, and I’m still waiting for any updates. No one seems to respond, and I feel completely ignored. I expected better service.
Gabe
Portland, OR · September 13, 2024
I tried reaching support several times, but no reply. Just disappointed.
amy.j
Austin, TX · September 13, 2024
Had trouble using the app, it crashed when I needed it most. The support was slow to respond, very disappointing. I guess I expected a smoother experience for the price.
Max
Los Angeles, CA · September 4, 2024
I switched to Metromile thinking I'd save money. But my experience has been frustrating. Claims took forever to process and customer service was unhelpful. Not what I expected.
James W.
Phoenix, AZ · July 31, 2024
From the first day, Metromile has been amazing. Super easy to manage everything through the app, and my rates went down significantly. I can’t recommend them enough!
Kevin
Phoenix, AZ · June 25, 2024
First month has a lot of unexpected fees. It's confusing! The rates were supposed to be affordable, but I feel misled.
lucas_90
Atlanta, GA · May 29, 2024
App keeps crashing, really not impressed.
Chris M.
Miami, FL · May 19, 2024
The idea of pay-per-mile is really good, but my rates went up after a year with no clear explanation. The app is user-friendly but has bugs. I hope they can fix these issues.
Tom H.
Chicago, IL · May 2, 2024
Overall, I’m happy with Metromile, especially the pay-per-mile aspect. I drive very little, so it suits me well. However, I had a minor issue with billing, but it got resolved. Just a bit slow, that’s all.
Oliver
Chicago, IL · April 20, 2024
Metromile’s app has potential, but I experienced some bugs that affected my usage. The customer support could be more responsive as well; I waited too long for replies. Overall, it’s okay, but could be much better.
Mike W.
Austin, TX · April 2, 2024
They said it would be cheaper based on mileage, but I received additional fees I wasn’t aware of. It feels like a bait-and-switch. Not happy about my experience at all.
Ben A.
Philadelphia, PA · January 15, 2024
When I signed up, they promised low rates, but I was hit with so many extra fees. It really felt like I was being taken advantage of.
brian_1980
Miami, FL · January 10, 2024
Took too long to get my card.
NatalieW
Seattle, WA · December 12, 2023
I switched to Metromile a few months ago and so far, it’s been great. The rates are reasonable, and I like being able to track my miles. No complaints here, very happy!
Gary L.
Phoenix, AZ · November 17, 2023
Settled my claim faster than I thought. Pretty decent pricing too.