Metromile

Metromile

Verified
2.445 reviews
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Linda S.

Miami, FL · May 25, 2026

Not what I expected

I thought switching to Metromile would save me a ton of cash, but honestly, it hasn’t been all that different from my previous insurer for the miles I drive. Plus, the mobile app needs some work.

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Rachel

Chicago, IL · May 14, 2026

Fantastic experience!

Switched to Metromile after a friend recommended it, and I couldn't be happier. Easy to use, affordable rates, and their support team is super friendly! 5 stars all the way!

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Samantha

New York, NY · May 7, 2026

Absolutely love it!

Metromile has been a game changer for me. I only drive occasionally, and my monthly bill is so much lower than my old insurance! Plus, the app is super easy to use. Highly recommend it!

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john_doe93

New York, NY · April 21, 2026

Mixed feelings

The idea is awesome, but I had a few issues with the app crashing. When it works, it’s fantastic, but I found it frustrating at times. Support was decent though.

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Emily R.

Miami, FL · February 28, 2026

Not what I hoped for

I was really excited about Metromile but encountered a lot of issues. Delays in getting my policy set up and the coverage wasn’t what I thought it would be. Really disappointed.

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EmmaW_22

New York, NY · December 18, 2025

Could Be Worse

My recent experience was mixed. I’ve had issues with adjusting my policy and getting answers quickly. It could be better, but I’m sticking with them for now.

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Sophie_1998

Seattle, WA · November 17, 2025

Dissatisfied

Had high hopes for this service, but it's been frustrating. My claims took forever to process and I wasn’t kept in the loop at all. Not worth the hassle.

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rachel.j

Dallas, TX · September 12, 2025

So Far, No Issues

I haven't had any problems yet.

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gamer_guy75

Phoenix, AZ · April 28, 2025

Works for me!

I've been using Metromile for about half a year now. As a casual driver, it's perfect. Just wish the app had some more features but it works well for monitoring my mileage and the rates are nice. Solid choice!

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mark_s85

Boston, MA · April 26, 2025

Not Worth It

The idea of paying for the miles you drive sounds great, but their app is so glitchy. It didn't track my miles correctly for weeks and now I'm overpaying. Customer service was unhelpful when I tried to get it fixed.

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Sarah_2023

New York, NY · April 16, 2025

Lacks Support

I was optimistic about using Metromile, but I ended up disappointed.

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Tommy_G

Los Angeles, CA · April 15, 2025

Mixed feelings about Metromile

Customer support was slow to respond during claims.

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Mary

Seattle, WA · April 10, 2025

Terrible experience

My claim got denied without any explanation.

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Ami

San Francisco, CA · April 8, 2025

Frustrating service

Didn’t expect my premium to double after six months. Tried reaching support multiple times; the wait was ridiculous. I can't recommend them.

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adventure_guy87

Seattle, WA · April 1, 2025

Alright but could be better

The concept is cool, but I had some confusion with my billing. They sorted it out eventually, but it took longer than expected. I’m sticking around a bit longer, but I’m not convinced.

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Hannah

Orlando, FL · January 25, 2025

Unreliable Service

They say you'll save money, but honestly, I don’t think it was worth the hassle.

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Emily R.

Chicago, IL · January 24, 2025

Decent but Flawed

I like that I can save money when I don't drive much, but the pricing isn’t very clear. I faced some unexpected fees after my first month. The app is user-friendly, but I'm still waiting for a better explanation of my policy.

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Maarten

Seattle, WA · January 22, 2025

Frustrating Experience

I had a terrible time with my claim after a minor accident. They said they needed documentation I sent twice, but apparently, it never arrived. So my claim just sat there for weeks without a response. If you really need insurance, look somewhere else.

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Peter J.

Los Angeles, CA · December 22, 2024

Decent service, but could be better

I signed up for Metromile a few months ago, and it's been alright. The app is a bit buggy sometimes, and I wish the customer support was more responsive. Overall, I like the concept of pay-per-mile, but just a few things need improvement.

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Catherine_J

Austin, TX · December 12, 2024

Decent but not blown away

Metromile hasn’t been bad. The pay-per-mile idea is neat, but I didn’t notice huge savings. It's fine, but I expected more from the hype.

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