Linda S.
Miami, FL · May 25, 2026
Not what I expected
I thought switching to Metromile would save me a ton of cash, but honestly, it hasn’t been all that different from my previous insurer for the miles I drive. Plus, the mobile app needs some work.
john_doe93
New York, NY · April 21, 2026
Mixed feelings
The idea is awesome, but I had a few issues with the app crashing. When it works, it’s fantastic, but I found it frustrating at times. Support was decent though.
EmmaW_22
New York, NY · December 18, 2025
Could Be Worse
My recent experience was mixed. I’ve had issues with adjusting my policy and getting answers quickly. It could be better, but I’m sticking with them for now.
Tommy_G
Los Angeles, CA · April 15, 2025
Mixed feelings about Metromile
Customer support was slow to respond during claims.
adventure_guy87
Seattle, WA · April 1, 2025
Alright but could be better
The concept is cool, but I had some confusion with my billing. They sorted it out eventually, but it took longer than expected. I’m sticking around a bit longer, but I’m not convinced.
Emily R.
Chicago, IL · January 24, 2025
Decent but Flawed
I like that I can save money when I don't drive much, but the pricing isn’t very clear. I faced some unexpected fees after my first month. The app is user-friendly, but I'm still waiting for a better explanation of my policy.
Peter J.
Los Angeles, CA · December 22, 2024
Decent service, but could be better
I signed up for Metromile a few months ago, and it's been alright. The app is a bit buggy sometimes, and I wish the customer support was more responsive. Overall, I like the concept of pay-per-mile, but just a few things need improvement.
Catherine_J
Austin, TX · December 12, 2024
Decent but not blown away
Metromile hasn’t been bad. The pay-per-mile idea is neat, but I didn’t notice huge savings. It's fine, but I expected more from the hype.
mike89
Austin, TX · December 3, 2024
Mixed feelings about the app
The idea behind Metromile is amazing, but the app sometimes freezes on me. I’ve had to call support to get things sorted out a few times. It’s not terrible, but it could definitely be smoother.
Oliver
Chicago, IL · April 20, 2024
Average but needs improvement
Metromile’s app has potential, but I experienced some bugs that affected my usage. The customer support could be more responsive as well; I waited too long for replies. Overall, it’s okay, but could be much better.
Gary L.
Phoenix, AZ · November 17, 2023
Quick response, okay prices
Settled my claim faster than I thought. Pretty decent pricing too.