Sarah_2023
New York, NY · April 16, 2025
Lacks Support
I was optimistic about using Metromile, but I ended up disappointed.
Mary
Seattle, WA · April 10, 2025
Terrible experience
My claim got denied without any explanation.
Ami
San Francisco, CA · April 8, 2025
Frustrating service
Didn’t expect my premium to double after six months. Tried reaching support multiple times; the wait was ridiculous. I can't recommend them.
Maarten
Seattle, WA · January 22, 2025
Frustrating Experience
I had a terrible time with my claim after a minor accident. They said they needed documentation I sent twice, but apparently, it never arrived. So my claim just sat there for weeks without a response. If you really need insurance, look somewhere else.
zara_k
Orlando, FL · October 23, 2024
Money wasted
Had to file a claim, and the whole process was a disaster. They asked for way more than was necessary, and it took forever.
Gabe
Portland, OR · September 13, 2024
Communication is Lacking
I tried reaching support several times, but no reply. Just disappointed.
amy.j
Austin, TX · September 13, 2024
Not a Great Experience
Had trouble using the app, it crashed when I needed it most. The support was slow to respond, very disappointing. I guess I expected a smoother experience for the price.
lucas_90
Atlanta, GA · May 29, 2024
The App is Confusing
App keeps crashing, really not impressed.
Ben A.
Philadelphia, PA · January 15, 2024
Too many hidden fees
When I signed up, they promised low rates, but I was hit with so many extra fees. It really felt like I was being taken advantage of.
Liam
Los Angeles, CA · September 29, 2023
Horrible Customer Service
Signed up for Metromile hoping for savings. What I got was constant billing errors and zero help from customer service. I’ve been trying to fix these mistakes for weeks, totally unacceptable.
Rachel
New York, NY · August 23, 2023
Disappointed with coverage
I thought I was getting a good deal, but the coverage was minimal. I ended up paying more in repairs after a minor accident.