Sarah M.
San Francisco, CA · November 4, 2023
Absolutely great!
Metromile has been a lifesaver for me! I love how I only pay for the miles I drive. The app is super easy to use and I even saved a ton on my premiums. Highly recommended!
Liam
Los Angeles, CA · September 29, 2023
Horrible Customer Service
Signed up for Metromile hoping for savings. What I got was constant billing errors and zero help from customer service. I’ve been trying to fix these mistakes for weeks, totally unacceptable.
Nancy O.
Boston, MA · September 15, 2023
Poor customer support
My experience was overwhelming. They were hardly responsive when I needed assistance with my policy, and it felt like I was always on hold for ages.
Rachel
New York, NY · August 23, 2023
Disappointed with coverage
I thought I was getting a good deal, but the coverage was minimal. I ended up paying more in repairs after a minor accident.
Danielle
San Francisco, CA · July 24, 2023
Claims Process Needs Improvement
The insurance policy seemed affordable at first. But when my car was damaged, the claims process was so slow! I expected better service for my money, but I didn’t get any clear updates on my case.