James
Liverpool · January 11, 2025
Yikes, not impressed
Order took way too long to arrive, almost a month! Not coming back here again.
Mark
Manchester · January 7, 2025
Would recommend
Found some great deals during the sale. Everything was smooth except the checkout process was a bit slow.
Jessica
Nottingham · December 20, 2024
Buying was easy, but not perfect
Shopping online was simple and the prices are good. However, delivery was late and the box was damaged when it arrived. Overall, I guess I had a so-so experience.
David
Edinburgh · November 15, 2024
Always reliable!
I’ve been shopping at John Lewis for years. Their customer service is consistently good, and I love their range of products. Especially fond of their home goods.
Tony M.
Sheffield · October 16, 2024
Lack of Communication on Delay
Ordered a new vacuum cleaner and was super excited, but it was supposed to arrive last week and never did. I checked my email, but there was no update. I finally called customer service and they told me it was delayed but offered no real explanation. Really took the excitement out of shopping.
James R.
Edinburgh · October 9, 2024
Best retail experience!
Every time I shop here, I get top-notch service. Recently bought some shoes and they arrived in perfect condition and on time. John Lewis never disappoints!
Sarah_G
Manchester · September 16, 2024
Never received my order
I placed an order for a nice pair of shoes, and while I got confirmation, they never showed up. I reached out to customer support and they told me there was a 'technical issue' but didn't offer any solution. Felt like I was just ignored.
SophiaM
Glasgow · September 16, 2024
Good quality items!
I got a couple of nice blankets that are really cozy. Prices were decent too. Happy overall with my purchase!
Sarah T.
London · September 9, 2024
Great service all around!
I ordered a set of bedding and it arrived the next day. Everything was packaged nicely and the quality is amazing. Really happy with my purchase!
Sarah J.
London · July 8, 2024
Good products, but delivery could be better
I've bought several items from John Lewis and they've all been good quality. However, my last order took longer to arrive than expected, which was a bit annoying.
mike_brown92
Birmingham · May 19, 2024
Decent, but could be better.
The items I ordered took a bit longer to arrive than expected. Also, there were a couple of small issues with the order that took time to sort out. Friendly customer service, though.
laura_78
Liverpool · April 29, 2024
Mixed feelings on this one.
Had an issue with my last order. The product was fine, but the tracking information was inaccurate. I felt a bit lost for a bit.
Jessibelle
Nottingham · March 9, 2024
Quick and Easy
Great experience with my last order!
alex_2021
Cardiff · February 22, 2024
Mostly happy with my orders
John Lewis has been reliable for the most part. Good quality stuff and returns are easy. Just had one instance where the item wasn't in stock despite showing available online. A little frustrating.
tommy_98
Manchester · February 14, 2024
Nice selection, average service
I like the range of products at John Lewis. Their customer support was helpful when I had questions, but the checkout process felt a bit clunky. Still, I'd shop here again.
Emily C.
London · January 18, 2024
Fantastic experience!
Ordered a sofa from John Lewis last week, it arrived in 3 days. Looks amazing and super comfy. Delivery team was top-notch, really polite!
Chris
Glasgow · January 14, 2024
Outstanding quality!
Just grabbed a new TV on sale, and wow, the picture quality is incredible! Delivery was on point too, right to my door.
adam.brown
Leeds · January 7, 2024
Absolutely great!
Just ordered a new TV and it arrived the next day! Super impressed with the speed and the product is fantastic. Keep it up, John Lewis!
Jessica M.
Nottingham · December 7, 2023
Decent service
Product range is fantastic, but the site was down a couple of times while I was browsing. It was annoying, but I ended up getting what I wanted.
Mark T.
Bristol · November 12, 2023
Mostly good, but some issues
My recent shopping experience was mostly good. The website is easy to navigate, and I found some great discounts. However, my order was delayed by a week. I had to contact support, which was kind of slow, but they were polite and helped in the end.