Sarah J.
Amsterdam · June 24, 2025
Mixed feelings about my order
I ordered a laptop and the shipping took longer than I expected. They said 2 days and it arrived in 5. The product itself is fine, but the wait was frustrating.
nina_hat
Delft · June 5, 2025
Satisfactory but not amazing
I ordered kitchen appliances, they work well but didn’t arrive on the date promised. Just okay, really.
Sarah J.
Amsterdam · May 24, 2025
Disappointing experience
Delivery was late, items were damaged.
johnnyboy93
Rotterdam · May 11, 2025
No communication!
I received the wrong item, tried to contact support, but they were not helpful at all. I’m really disappointed with Coolblue.
TommyB
Haarlem · April 28, 2025
Awful experience
Got the wrong item and called support. They were rude and unhelpful. Trying to send it back is such a pain too.
Tom H.
Arnhem · April 1, 2025
Horrible return policy
Returned an item due to issues, but getting my refund has been such a struggle. They keep saying it’s “under review.” I regret buying from Coolblue.
Katie P.
Utrecht · March 18, 2025
Okay experience
Got my washing machine from Coolblue. It works well and I’m happy with it, but the delivery team was a bit rough with my door, which was frustrating.
Lucy M.
Utrecht · March 2, 2025
Terrible Service
Placed an order two weeks ago. Still waiting for my stuff. It’s so frustrating! Support just keeps saying it’s on the way. I won’t buy from here again.
rachel_smith
Rotterdam · January 22, 2025
Disappointed with my purchase
I bought a coffee maker that broke within a week. I reached out to support, but they took forever to respond! Not what I expected from such a big company.
Nick P.
Groningen · December 16, 2024
Bad first impression
I ordered a fridge which was supposed to arrive on Friday, but it didn’t. I called support, and they didn’t seem to care. After waiting, they told me it’s delayed. Honestly, I don't think I’ll shop here again.
Claire O.
Leiden · December 1, 2024
Not impressed
I expected better quality for the price I paid. Delivery was okay, but the product didn’t meet my expectations.
Mike_84
Utrecht · November 18, 2024
Disgusted with delivery delays
I ordered a tablet that was supposed to come in two days. It’s been a week, and no updates on my order. Their app doesn’t show any progress, just says it's processing. Feeling really frustrated!
Liam O.
Utrecht · November 16, 2024
Frustrating experience
Ordered a phone, but it arrived with a scratch. Tried to return it, but the process was complicated and took way too long. Won't recommend.
shoppingqueen99
Eindhoven · November 10, 2024
Worst online store
Received the wrong color and it's been a hassle to get through to support.
Olivia_B
Amersfoort · November 7, 2024
Decent but needs improvements
I’ve placed a few orders, and while everything arrives on time, the product descriptions can be a bit misleading. Not a huge deal, but annoying at times.
liam_s
Utrecht · November 4, 2024
Not bad, but could be better
Ordered a blender, arrived on time but was missing a part. The chat support was okay but I had to wait a bit. Overall, it's decent but not perfect.
adam_x
Leiden · October 7, 2024
Poor customer service
Had an issue with my order, sent an email and it took days to get a reply. And when they did respond, it was unhelpful. Very frustrating experience.
Mark H.
The Hague · September 20, 2024
Awful experience
I received my laptop a week late. No one updated me about the delay, very poor service.
john_h
Rotterdam · September 20, 2024
Complete Disappointment
Waited endlessly for my package, tracking showed it was delivered but it wasn't. Tried to contact support but got no reply. Seriously considering using other stores.
johnnyboy
The Hague · August 18, 2024
Mediocre but works
Found some nice deals but the checkout process was confusing. I almost gave up. They have potential if they get their act together.