sophie.k
Nijmegen · June 14, 2026
Disappointed with my last order
My blender arrived damaged and it took ages to get a replacement. Really frustrating experience. Not sure if I’ll buy again.
Emily R.
Amsterdam · May 22, 2026
Terrible Service
I ordered a laptop that never arrived. Their customer service was impossible to reach and didn’t help at all. It’s been weeks and I still have no idea where my order is.
maria.k69
Eindhoven · May 13, 2026
Very disappointing service
Ordered a phone and got the wrong model. It took forever to get a response from their support. Wouldn't recommend based on my experience.
Mike T.
The Hague · April 27, 2026
Delivery Issues Persist
Ordered a washing machine that was supposed to be delivered last Thursday. After getting a notification that it was en route, I waited the whole day but the delivery never showed. Called their service, was put on hold for over 30 minutes, and then got told it was delayed because of 'technical issues'. I'm honestly frustrated and may just cancel my order if this continues!
Catherine
Eindhoven · April 1, 2026
Not impressed at all
I bought an espresso machine and it came with a dent. When I tried to return it, the process was so slow and complicated. I'll think twice before ordering again.
Markus
The Hague · February 10, 2026
Good service overall
I ordered a new smartphone, delivery was quick. One tiny issue with my order, but they sorted it out pretty fast. I'd recommend them for tech stuff.
Lisa K.
Utrecht · February 3, 2026
Disappointing delivery
Delivery took forever and when it finally came, the package was damaged. I expected better quality for my money.
james90
Eindhoven · January 26, 2026
Just average
Bought some headphones, they were delivered okay and work alright. Nothing special about the shopping experience, just very average.
tiny_joey
Groningen · December 31, 2025
Delivery was late
Delivery took way too long.
JerryA
Groningen · December 22, 2025
Mixed feelings
My last order took longer than expected, and tracking was unreliable. However, the product quality was decent when it finally arrived. I might give them another chance, but they definitely need to improve their logistics.
max_gamer
Groningen · December 1, 2025
Decent but could be better
Got my order, but the tracking wasn’t accurate. Took longer to arrive than expected. Not terrible, just a bit let down.
Sarah J.
Amsterdam · November 27, 2025
Decent experience overall
I ordered a new laptop and it got delivered faster than I expected, in just two days. Service was friendly but the website could use some improvements.
badluck_brian
Breda · November 25, 2025
Another letdown
I ordered a gaming chair and it was missing parts when it arrived. Customer support was hard to reach. Seriously thinking about switching to another store.
Sarah L.
Rotterdam · October 28, 2025
Terrible experience
My laptop arrived with a broken screen. I contacted the customer support but they took forever to respond. Finally, they agreed to a return, but the process was such a hassle. I'm really disappointed with Coolblue.
Claire S.
The Hague · September 19, 2025
Not impressed at all
I had high hopes for Coolblue after reading reviews, but my experience was awful. I received the wrong item and now I'm stuck with a return process that seems endless. I doubt I’ll order again.
Lara_92
Eindhoven · September 2, 2025
Average experience
The delivery was okay, but the product didn't meet my expectations. I thought I was getting a high-end vacuum, but it feels cheap.
SophieK
Tilburg · August 16, 2025
Not Impressed, but Tolerable
Their prices are great, but the delays are getting ridiculous. I ordered a blender, and while I was told it would arrive in two days, it ended up showing up after a week. When it finally arrived, the box was damaged, but luckily the product was okay. I appreciate the good prices but the delivery has to improve.
Ella
Groningen · August 4, 2025
It’s alright, but not amazing
Ordered a vacuum cleaner. It arrived on time, and it works fine. I just wish they had better options for delivery times, it felt a bit limited.
john_smith88
Eindhoven · July 31, 2025
Good service but room for improvement
Overall good experience, but the payment process was a bit confusing. Other than that, the product was spot on and delivered quickly.
peterpan
Groningen · July 29, 2025
Just okay, nothing special
I’ve shopped here a few times and it’s always been just okay. Good prices, but the service lacks warmth. They need to train their staff better.