sophie.k
Nijmegen · June 14, 2026
Disappointed with my last order
My blender arrived damaged and it took ages to get a replacement. Really frustrating experience. Not sure if I’ll buy again.
maria.k69
Eindhoven · May 13, 2026
Very disappointing service
Ordered a phone and got the wrong model. It took forever to get a response from their support. Wouldn't recommend based on my experience.
Lisa K.
Utrecht · February 3, 2026
Disappointing delivery
Delivery took forever and when it finally came, the package was damaged. I expected better quality for my money.
badluck_brian
Breda · November 25, 2025
Another letdown
I ordered a gaming chair and it was missing parts when it arrived. Customer support was hard to reach. Seriously thinking about switching to another store.
Sarah L.
Rotterdam · October 28, 2025
Terrible experience
My laptop arrived with a broken screen. I contacted the customer support but they took forever to respond. Finally, they agreed to a return, but the process was such a hassle. I'm really disappointed with Coolblue.
SophieK
Tilburg · August 16, 2025
Not Impressed, but Tolerable
Their prices are great, but the delays are getting ridiculous. I ordered a blender, and while I was told it would arrive in two days, it ended up showing up after a week. When it finally arrived, the box was damaged, but luckily the product was okay. I appreciate the good prices but the delivery has to improve.
Sarah J.
Amsterdam · May 24, 2025
Disappointing experience
Delivery was late, items were damaged.
rachel_smith
Rotterdam · January 22, 2025
Disappointed with my purchase
I bought a coffee maker that broke within a week. I reached out to support, but they took forever to respond! Not what I expected from such a big company.
Claire O.
Leiden · December 1, 2024
Not impressed
I expected better quality for the price I paid. Delivery was okay, but the product didn’t meet my expectations.
Liam O.
Utrecht · November 16, 2024
Frustrating experience
Ordered a phone, but it arrived with a scratch. Tried to return it, but the process was complicated and took way too long. Won't recommend.
adam_x
Leiden · October 7, 2024
Poor customer service
Had an issue with my order, sent an email and it took days to get a reply. And when they did respond, it was unhelpful. Very frustrating experience.
Julia M.
The Hague · April 7, 2024
Disappointed with my experience
I had high hopes because everyone raves about Coolblue, but my TV arrived damaged. The returns process was a hassle and took way too long for a replacement.
Samantha D.
Amsterdam · March 23, 2024
Not impressed at all
I ordered a vacuum cleaner and it arrived two days late. Customer service was slow to respond. Definitely won't be ordering from them again.
richard_p
Eindhoven · January 15, 2024
Decent Selection, Poor Communication
I liked their product range, but the ordering process was confusing. I spotted a deal on a TV, placed my order, and received the wrong model. Reached out to support but didn’t get clear guidance for a return. They handled the issue eventually but it took way longer than it should have. I'm just hoping my next experience is smoother.
Emily
Utrecht · January 11, 2024
Not impressed this time
I had to wait a week for my phone charger. I expected quicker shipping from them. Customer support wasn't very helpful either.
David
Eindhoven · September 14, 2023
Slow shipping, poor response
I was really looking forward to my new phone, but it's taken way too long to arrive. Customer service seems overwhelmed. I waited days for a reply update your team!