Emily R.
Amsterdam · May 22, 2026
Terrible Service
I ordered a laptop that never arrived. Their customer service was impossible to reach and didn’t help at all. It’s been weeks and I still have no idea where my order is.
Mike T.
The Hague · April 27, 2026
Delivery Issues Persist
Ordered a washing machine that was supposed to be delivered last Thursday. After getting a notification that it was en route, I waited the whole day but the delivery never showed. Called their service, was put on hold for over 30 minutes, and then got told it was delayed because of 'technical issues'. I'm honestly frustrated and may just cancel my order if this continues!
Catherine
Eindhoven · April 1, 2026
Not impressed at all
I bought an espresso machine and it came with a dent. When I tried to return it, the process was so slow and complicated. I'll think twice before ordering again.
tiny_joey
Groningen · December 31, 2025
Delivery was late
Delivery took way too long.
Claire S.
The Hague · September 19, 2025
Not impressed at all
I had high hopes for Coolblue after reading reviews, but my experience was awful. I received the wrong item and now I'm stuck with a return process that seems endless. I doubt I’ll order again.
johnnyboy93
Rotterdam · May 11, 2025
No communication!
I received the wrong item, tried to contact support, but they were not helpful at all. I’m really disappointed with Coolblue.
TommyB
Haarlem · April 28, 2025
Awful experience
Got the wrong item and called support. They were rude and unhelpful. Trying to send it back is such a pain too.
Tom H.
Arnhem · April 1, 2025
Horrible return policy
Returned an item due to issues, but getting my refund has been such a struggle. They keep saying it’s “under review.” I regret buying from Coolblue.
Lucy M.
Utrecht · March 2, 2025
Terrible Service
Placed an order two weeks ago. Still waiting for my stuff. It’s so frustrating! Support just keeps saying it’s on the way. I won’t buy from here again.
Nick P.
Groningen · December 16, 2024
Bad first impression
I ordered a fridge which was supposed to arrive on Friday, but it didn’t. I called support, and they didn’t seem to care. After waiting, they told me it’s delayed. Honestly, I don't think I’ll shop here again.
Mike_84
Utrecht · November 18, 2024
Disgusted with delivery delays
I ordered a tablet that was supposed to come in two days. It’s been a week, and no updates on my order. Their app doesn’t show any progress, just says it's processing. Feeling really frustrated!
shoppingqueen99
Eindhoven · November 10, 2024
Worst online store
Received the wrong color and it's been a hassle to get through to support.
Mark H.
The Hague · September 20, 2024
Awful experience
I received my laptop a week late. No one updated me about the delay, very poor service.
john_h
Rotterdam · September 20, 2024
Complete Disappointment
Waited endlessly for my package, tracking showed it was delivered but it wasn't. Tried to contact support but got no reply. Seriously considering using other stores.
mike123
Rotterdam · August 17, 2024
Never using again
I ordered a TV and it was supposed to arrive next day. After 4 days of waiting, I cancelled my order and still haven’t got my refund. Customer service was no help at all. What a hassle!
KateM
Utrecht · June 10, 2024
Very Unhappy
No response.
jessica_90
Nijmegen · December 17, 2023
Quality issues
My gadget broke after a week!
Emma123
The Hague · November 20, 2023
Never again, Coolblue!
I bought a laptop and it arrived broken. After contacting customer support, they suggested I try fixing it myself! I’m so disappointed. Their service has declined so much lately. What happened to their customer focus? There’s no way I’ll trust them for future purchases.
Emily123
Nijmegen · November 13, 2023
Horrible checkout process
I couldn't complete my order due to technical glitches on the website. Ended up ordering from elsewhere. Really let down!
John P.
Amsterdam · October 22, 2023
Awful customer service
I placed an order for a washing machine, and it was supposed to be delivered last week. They cancelled it last-minute without any notification. I can't believe how unprofessional they are! I'll never order from Coolblue again.