julie_w
Miami, FL · June 17, 2025
Frustrating Service
I had issues withdrawing money. Support was unhelpful and slow to respond.
Anna S.
Seattle · June 4, 2025
Good, but a few hiccups.
Overall, I like BBVA. Their rates are decent and I’ve had some good experiences, but their app could definitely use some updates. A bit frustrating at times.
Daniel G.
Austin · May 23, 2025
I Am Not Happy
They blocked my debit card, and no one can tell me why. Really bad communication from the support team. Feeling frustrated and stuck.
sarahjane91
Austin, TX · April 20, 2025
Misleading Fees
They took outrageous fees without any notice.
david_123
New York, NY · April 11, 2025
Awful Customer Support
I was waiting for a simple transfer approval for over a week. The app kept crashing, and I couldn't get any proper answers from customer support. Also, I was charged fees that I wasn't aware of. It’s unacceptable for a bank to treat customers like this.
max1990
Miami · February 16, 2025
Decent but not without flaws
I've had BBVA for some months now. It’s okay, but I find the loan approval process a bit slow. The rates are good, but the waiting time could really use some work.
hannah.m
Seattle, WA · February 16, 2025
Not What I Expected
Tried to open an account online, took forever. The process kept freezing, and I ended up having to call support anyway. The person on the line was nice, but it wasted so much time. Wouldn't recommend it to anyone.
Roberto M.
Miami · February 7, 2025
Good, but some hiccups
The service is generally good, but I had a small issue with a fee they charged me and it took a few calls to sort it out. The representative was helpful in the end.
David C.
San Francisco · February 2, 2025
Solid bank for basics
Pretty decent experience so far! The features are standard but they work for my needs. Their online banking is straightforward, which I appreciate. No major complaints here.
Emily
Miami · December 13, 2024
Poor Experience Overall
The app is glitchy and I can't transfer money easily. Every time I try, I get an error message. It's just not working for me.
Michael
New York · November 19, 2024
Decent banking experience
Banking with BBVA has been pretty good. Their mobile app is easy to use and I've never had any issues transferring money. Only downside was the limited ATM locations.
Kevin
Philadelphia · October 31, 2024
Staying Away
They charge too many fees without clear communication. I don't feel valued as a customer at all.
antonio_1987
Chicago, IL · September 15, 2024
Disappointing Service
The mobile app isn't user-friendly, and their customer support's response times are way too long. I was promised a callback about my issue, but I never got one. Extremely dissatisfied.
mike_smith
Houston · July 16, 2024
Too many issues lately.
It seems like every week there’s new problems with my account. Transfers don’t go through and I’m constantly getting locked out of the app. Really need things to improve.
Samantha L.
Los Angeles · July 15, 2024
Terrible Service
Super slow service during account setup. I'm just trying to access my cash here, come on! Not happy at all.
Lily
Austin · June 16, 2024
Great bank for everyday needs!
Super happy I chose BBVA! The app works smoothly, and I can quickly transfer money to my friends. Plus, the interest rates are really decent. Definitely a solid option for anyone looking for a good bank.
Samantha
Chicago · May 23, 2024
Absolutely love it!
BBVA has been great for me! I opened an account last year and the online features are super convenient. Never had any problems, and the interest rates are competitive. Totally recommend!
annak
Los Angeles · April 7, 2024
Mixed feelings about BBVA
BBVA is alright, but I faced some issues with the mobile app crashing a few times. I love the features, but I hope they can fix those bugs soon.
Mark D.
Chicago · March 6, 2024
Pretty good, but a small issue.
I've had a great time with BBVA overall, but there was one time when my card got blocked during a trip. It took a while to get it unblocked. Just a small hiccup in an otherwise smooth experience.
samantha_brown
Austin · February 14, 2024
Dissatisfied with service.
I expected much better. I'm tired of the long wait times for customer service and how often my payments are delayed. Not impressed.