Rachel
Houston · November 10, 2025
Not Satisfied
Can't get through to customer support, very frustrating. Definitely considering switching banks.
Ryan
Dallas · October 10, 2025
Awful Customer Support
My account got blocked for absolutely no reason! I called support multiple times, but they just put me on hold. I'm really considering leaving BBVA.
Nina K.
Las Vegas · September 12, 2025
Frustration Continues
I regret signing up with BBVA. Every interaction seems to be a hassle, and I just want reliable banking.
Daniel G.
Austin · May 23, 2025
I Am Not Happy
They blocked my debit card, and no one can tell me why. Really bad communication from the support team. Feeling frustrated and stuck.
david_123
New York, NY · April 11, 2025
Awful Customer Support
I was waiting for a simple transfer approval for over a week. The app kept crashing, and I couldn't get any proper answers from customer support. Also, I was charged fees that I wasn't aware of. It’s unacceptable for a bank to treat customers like this.
Kevin
Philadelphia · October 31, 2024
Staying Away
They charge too many fees without clear communication. I don't feel valued as a customer at all.
antonio_1987
Chicago, IL · September 15, 2024
Disappointing Service
The mobile app isn't user-friendly, and their customer support's response times are way too long. I was promised a callback about my issue, but I never got one. Extremely dissatisfied.
Samantha L.
Los Angeles · July 15, 2024
Terrible Service
Super slow service during account setup. I'm just trying to access my cash here, come on! Not happy at all.
mike_smith88
Los Angeles, CA · January 3, 2024
Terrible Experience
This bank is a nightmare! I couldn't access my account for two weeks.
Mark H.
New York · December 7, 2023
Bitter Experience with BBVA
I opened an account last month, and my initial funds were frozen without explanation. Customer support was useless, no clear answers at all. Definitely not impressed.