john_doe93
Los Angeles · May 6, 2026
Disappointed with service.
Had a problem with my account and spent over an hour on hold. The representative couldn't even help me fix it right away. I'm really frustrated with the support.
john_doe93
Los Angeles · May 6, 2026
Had a problem with my account and spent over an hour on hold. The representative couldn't even help me fix it right away. I'm really frustrated with the support.
James
Chicago · March 8, 2026
I tried to make a transfer last week, and it took forever to process. I ended up missing an important payment because of this delay. The app kept crashing too, just awful.
Lily
Miami · December 22, 2025
I was really excited about opening an account, but the initial setup took way too long and their system seemed glitchy. Feel let down so far.
Laura
Denver · October 4, 2025
Given them a fair shot but it's just so hard to deal with their app and tech issues. Things just don’t work the way they should.
Tommy B.
San Francisco · August 8, 2025
Tried to set up my online banking, but the verification process was a mess. I had to redo my KYC multiple times. It's exhausting and I'm losing patience.
julie_w
Miami, FL · June 17, 2025
I had issues withdrawing money. Support was unhelpful and slow to respond.
sarahjane91
Austin, TX · April 20, 2025
They took outrageous fees without any notice.
hannah.m
Seattle, WA · February 16, 2025
Tried to open an account online, took forever. The process kept freezing, and I ended up having to call support anyway. The person on the line was nice, but it wasted so much time. Wouldn't recommend it to anyone.
Emily
Miami · December 13, 2024
The app is glitchy and I can't transfer money easily. Every time I try, I get an error message. It's just not working for me.
mike_smith
Houston · July 16, 2024
It seems like every week there’s new problems with my account. Transfers don’t go through and I’m constantly getting locked out of the app. Really need things to improve.
samantha_brown
Austin · February 14, 2024
I expected much better. I'm tired of the long wait times for customer service and how often my payments are delayed. Not impressed.
Sophia B.
Seattle · September 7, 2023
Support was slow to respond, but I finally got help. However, the whole experience left me feeling uneasy about their service.