Mike R.
Austin, TX · March 19, 2024
Not very impressed
The online ordering system was buggy, and it took me multiple tries to get my order through. The parts were fine but the process was frustrating.
yang_w
Portland, OR · March 1, 2024
Okay but could be better
Had a decent experience overall, but it wasn’t as smooth as I hoped. Just a few helpful staff and a bit of a wait. I’d probably consider going elsewhere next time.
MSmith45
Chicago, IL · January 6, 2024
Terrible Customer Support!
I contacted customer service about a faulty part I bought last month, and nobody got back to me. I had to call multiple times just to get a simple answer about my return. It felt like they didn't care about my issue at all. I’m really upset with their lack of support, especially when it comes to defective products.
Tommy
Los Angeles, CA · December 19, 2023
Solid choice
Found some hard-to-get parts here that I couldn’t find anywhere else. Definitely will recommend it to my friends, but the prices could be a little better.
Tommy-Roadster
Chicago, IL · October 8, 2023
Consistent quality
I’ve been using Advance Auto for years and they usually do a good job. Their selection is great, and I appreciate the loyalty discounts. Keep it up!
Samantha_89
Seattle, WA · September 1, 2023
Awful service, avoid them
I tried to return a part I didn't need, but it was a hassle. The person at the counter was rude and made me feel like I was a bother for coming in.
kevins_account
Phoenix, AZ · August 22, 2023
Disappointed with the order
I purchased some wipers, but they weren’t the right fit. It took ages to sort out the exchange, and the staff seemed clueless.
Michael
Los Angeles, CA · July 28, 2023
Good selection but could improve service
I usually find what I need at Advance, a decent range of parts. But during my last visit, the staff seemed overwhelmed and took forever to help me. Still, I’ll be back for the variety.