karen87
Austin, TX · May 7, 2026
Not impressed
Really bad experience, would not recommend.
johnny_b
Seattle, WA · October 27, 2025
Not impressed
Had a bad experience with a part that turned out to be defective. Took days to get a response from customer service. Disappointed.
Vinny
Los Angeles, CA · December 27, 2024
Average But Could Be Better
I needed wiper blades and found some at Advance Auto Parts. The selection was okay, but when I got home, I realized I picked the wrong size. I went back and the returns process was a bit confusing. Their staff could use more training on product knowledge, maybe I wouldn't have made that mistake.
Lisa R.
Seattle, WA · September 5, 2024
Not too impressed
Ordered some parts online and they took way longer than expected to arrive. Customer service was just okay. I expected better for the price I paid.
john_doe
Phoenix, AZ · May 31, 2024
Not impressed
My last visit left me disappointed. The part I ordered online wasn’t available when I got there. Had to wait for someone to sort it out for a long time. Not happy with this.
tony_automotive
New York, NY · April 28, 2024
Let down this time
I’m really disappointed. I ordered a specific part and when it arrived, it was completely the wrong one. Customer service took forever to get back to me. Not happy.
Jake
New York, NY · March 23, 2024
Disappointing Service and Products
I ordered a battery online and was promised same day pickup. When I arrived, they didn't have the battery in stock, even though it showed available on the website. The staff seemed uninterested and didn’t offer any solutions. Ended up waiting for an hour for a simple refund. Definitely won't be ordering from here again.
Mike R.
Austin, TX · March 19, 2024
Not very impressed
The online ordering system was buggy, and it took me multiple tries to get my order through. The parts were fine but the process was frustrating.