bobby_74
Miami, FL · June 24, 2026
Not bad, but not great either
It’s a hit or miss here honestly. Sometimes the staff is helpful, other times not so much. I left with my items, but the whole experience felt rushed.
Brian H.
Boston, MA · May 22, 2026
Average experience
I didn't have too many issues, but the part I ordered took longer than expected to arrive. When it finally came, it was what I needed but the delayed service was annoying.
Emily J.
Los Angeles, CA · March 22, 2026
Decent service, but improvements needed
Had a mixed experience. The staff was friendly and helpful, but I waited over an hour for my part to be retrieved. I expect quicker service next time.
Jake H.
Los Angeles, CA · March 17, 2026
Decent but could be better
I went to Advance Auto Parts looking for a specific headlight. They had it, but the staff seemed disinterested. Took longer than expected to check out.
carlito22
Miami, FL · December 8, 2025
Average experience
Went to get a battery and the staff was nice but didn't seem very knowledgeable about the specific brand I needed. Ended up going with another store.
jen_smith82
Chicago, IL · October 9, 2025
Average experience
The store has a lot of parts, but my last purchase took longer than expected. The cashier was slow and there weren’t enough people working. It was frustrating, I hope it gets better.
Robby J.
Phoenix, AZ · September 6, 2025
Okay but could be better
The selection is solid but I've had a few issues with the wrong parts being given to me. It’s 50/50 if I find what I need.
Megan R.
Denver, CO · May 18, 2025
So so
I found what I needed, but the store was quite messy and unorganized. I spent too much time searching for things.
Lisa
Seattle, WA · September 7, 2024
Mixed feelings
I got what I came for, but the checkout process was confusing. The staff didn’t really explain the promotions well and I felt a bit lost. I'd probably give them another chance though.
sara_b
Miami, FL · May 31, 2024
Mixed feelings
The website is easy to navigate and I got my order on time. However, one part I received was wrong, which was frustrating. Their return process was a hassle, so I'm not sure if I'd order again.
karen_b
Austin, TX · May 6, 2024
Not the best
Had some issues with the online order system. It took way longer than expected, and when I finally got the part, it was damaged. Customer service was decent but I expected more.
yang_w
Portland, OR · March 1, 2024
Okay but could be better
Had a decent experience overall, but it wasn’t as smooth as I hoped. Just a few helpful staff and a bit of a wait. I’d probably consider going elsewhere next time.