DJ S.
Miami · June 27, 2026
Not bad, not great
The gear I got was decent but took a while to arrive. I expected faster shipping after reading reviews. Support was fine, just not what I anticipated.
Mike D.
Portland, OR · June 19, 2026
Quick and Easy!
Had no issues with my recent order.
Melody J.
San Francisco, CA · June 19, 2026
Absolute Best for Musicians
Sweetwater is hands down the best place to get music gear! I ordered some studio monitors and they were delivered in two days. The sound quality is phenomenal, and they even included a note offering assistance if I had any questions.
guitarhero99
Florida · June 10, 2026
Let down by support
Had a hard time getting help when I needed it. I called several times and it felt like they were in a rush to get me off the line. Gear was okay but I won’t be back.
Dylan G.
Phoenix, AZ · May 8, 2026
Perfect for Musicians!
Just received my drum set from Sweetwater. The setup was a breeze, and the quality is amazing. I've been using it for a couple of weeks now, and it really holds up. Their customer service is also super helpful!
SarahK88
Nashville, TN · April 22, 2026
Good selection, minor issues
I found a great guitar but had trouble with my order initially. The support team was helpful but the shipping took longer than I expected. I love my new gear now, but wish the process was smoother.
Mark
Seattle, WA · April 20, 2026
Good Variety, but Shipping Issues
The selection of instruments is solid and I found what I wanted. However, my order took longer than promised to arrive. Don't think I'll rush back here.
Ella P.
Texas · March 26, 2026
Disappointing service
Ordered some studio monitors and they came damaged. Sweetwater was helpful in getting me a replacement, but it took forever. Not happy with the overall experience, honestly.
Emily
Chicago, IL · March 12, 2026
Good Products, Mixed Experience
I bought a mixer and while it arrived in great shape, the order process was a bit confusing. I expected better from their reputation. Overall, decent but can improve.
Liam
San Francisco, CA · February 25, 2026
Great Selection and Support!
I love Sweetwater's range of products. Just bought a new acoustic guitar and the support team was super helpful in answering my questions. Shipping was fast, really happy with my purchase!
music_fan99
New York, NY · February 21, 2026
Frustrated with my purchase
Ordered a synthesizer that turned out to be defective. Getting a replacement was a hassle. They need to improve their quality control.
michael_w
Portland, OR · January 11, 2026
Mixed feelings
Good products but, the checkout process was a bit confusing. I almost lost my order a couple of times. They need to streamline it.
Mark P.
Los Angeles, CA · January 7, 2026
Awesome Experience!
Simply the best! Fast shipping and great support.
Samantha
Oregon · January 6, 2026
Good selection and prices
I really liked the variety of instruments they have. Found a great deal on a keyboard I was eyeing for months. Just wish it hadn’t taken a week to ship.
Rob
Chicago, IL · December 12, 2025
Good selection, fast shipping
Sweetwater has a great range of gear. My last order arrived in just two days. The prices were competitive too. Will definitely use again.
Sophie W.
Austin, TX · November 30, 2025
Decent Experience Overall
Sweetwater has a nice range of gear. I was pretty happy with my keyboard purchase. Just wish I had better tracking info about my shipment.
Kevin
Denver, CO · October 28, 2025
Average experience overall
I received my order late and nothing special about their customer service. Gear works fine but they need to improve their shipment processes.
Dan
Boston, MA · October 17, 2025
A Great Store for Musicians!
I've been shopping at Sweetwater for several years and they never disappoint. Last time, I got a fantastic deal on a new mixing console. The shipping was quick, and they always follow up to make sure you’re satisfied. Just a great experience every time.
Rachel M.
Seattle, WA · September 23, 2025
Very Satisfied!
I purchased some studio monitors and they were exactly what I needed! Great recommendations from the sales team and fast shipping. Overall, I’m very happy with my purchase!
Robbie
Seattle, WA · September 15, 2025
Top-notch customer support!
Just got my first synthesizer and can’t believe how easy it was! Sweetwater’s support team helped me set everything up, and it sounds amazing. Love these guys!