DJ S.
Miami · June 27, 2026
Not bad, not great
The gear I got was decent but took a while to arrive. I expected faster shipping after reading reviews. Support was fine, just not what I anticipated.
michael_w
Portland, OR · January 11, 2026
Mixed feelings
Good products but, the checkout process was a bit confusing. I almost lost my order a couple of times. They need to streamline it.
Sophie W.
Austin, TX · November 30, 2025
Decent Experience Overall
Sweetwater has a nice range of gear. I was pretty happy with my keyboard purchase. Just wish I had better tracking info about my shipment.
Kevin
Denver, CO · October 28, 2025
Average experience overall
I received my order late and nothing special about their customer service. Gear works fine but they need to improve their shipment processes.
nick999
Chicago, IL · September 4, 2025
Not Great, Not Bad
Ordered a microphone and it works well, but the shipping was slower than expected. Plus, I didn’t like the way they pack their items, felt like it could’ve been better.
Nick
Los Angeles, CA · June 22, 2025
Decent Selection, But Slow Shipping
I recently ordered a guitar pedal from Sweetwater. The selection is pretty decent, but the shipping took longer than expected. Overall, I'm okay with it, but I wish it was faster.
Daniel
New York, NY · April 23, 2025
Okay, but could improve
I got a keyboard from Sweetwater, and while it’s nice, the delivery was delayed. The tracking info was confusing and I had to reach out for clarity. Overall, it’s decent but frustrating.
AnnieH
Orlando, FL · January 25, 2025
Could Improve Overall Experience
I had an issue with a mic stand that came wobbly. They were helpful but took a while to resolve everything. Product quality is great, but support needs to be faster.
anna.k
Miami, FL · January 15, 2025
Mixed Feelings
Sweetwater has some cool stuff, but I've had a few orders go wrong and had to return items. Not always the smoothest process.
mike_b
New York · December 12, 2024
Mixed feelings
So, I bought a mixer there. Good price and all but the support was kinda lacking when I had questions. Sent emails and waited too long for replies. Not sure I'd buy again.
James T.
Austin, TX · July 23, 2024
Decent but could be better
I ordered a guitar pedal, and it was delivered on time. But the packaging was a bit damaged. Not what I expected from a big shop.
Mike D.
Seattle, WA · January 2, 2024
Mixed Feelings
Ordered a couple of cables. They were fine, but the checkout process felt clunky, didn’t like that I had to jump through hoops to get my order confirmed.
Tara M.
Austin, TX · December 25, 2023
Just Alright
Price was good on my mixer, but the experience was just okay. Customer service isn’t the most responsive, took a while to get my questions answered.
Bassmaster56
Denver, CO · December 7, 2023
Okay Service, Awaiting Order
Still waiting on my order, and the tracking hasn't updated.
musicfan22
Miami, FL · November 2, 2023
Not bad, but could be better
Quick service but tracking info wasn't updated.
Emily R.
New York, NY · September 26, 2023
Okay, but Product Quality is Hit or Miss
I've purchased a few items from Sweetwater, some were great, others not so much. The last mixer I got had some scratches on it. I expected better quality control.
Sophie
Portland, OR · July 21, 2023
Mostly Good
Sweetwater has a good selection. My amp came in good condition and sounds great! Only downside was that they didn’t communicate well about the shipping.
JennyK
Nashville, TN · July 20, 2023
Mixed Feelings
The gear I ordered was great, but the delivery was delayed. I had to wait a full week. They were responsive, though!
MusicMan33
Ohio · July 17, 2023
Decent but could improve
Ordered a pedal and it arrived later than expected. The product is awesome but the wait was irritating. Maybe I'll try again but higher expectations next time.