Sweetwater

SweetwaterVerified

3.662 reviews
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SarahK88

Nashville, TN · April 22, 2026

Good selection, minor issues

I found a great guitar but had trouble with my order initially. The support team was helpful but the shipping took longer than I expected. I love my new gear now, but wish the process was smoother.

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Mark

Seattle, WA · April 20, 2026

Good Variety, but Shipping Issues

The selection of instruments is solid and I found what I wanted. However, my order took longer than promised to arrive. Don't think I'll rush back here.

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Emily

Chicago, IL · March 12, 2026

Good Products, Mixed Experience

I bought a mixer and while it arrived in great shape, the order process was a bit confusing. I expected better from their reputation. Overall, decent but can improve.

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Liam

San Francisco, CA · February 25, 2026

Great Selection and Support!

I love Sweetwater's range of products. Just bought a new acoustic guitar and the support team was super helpful in answering my questions. Shipping was fast, really happy with my purchase!

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Samantha

Oregon · January 6, 2026

Good selection and prices

I really liked the variety of instruments they have. Found a great deal on a keyboard I was eyeing for months. Just wish it hadn’t taken a week to ship.

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Rob

Chicago, IL · December 12, 2025

Good selection, fast shipping

Sweetwater has a great range of gear. My last order arrived in just two days. The prices were competitive too. Will definitely use again.

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Dan

Boston, MA · October 17, 2025

A Great Store for Musicians!

I've been shopping at Sweetwater for several years and they never disappoint. Last time, I got a fantastic deal on a new mixing console. The shipping was quick, and they always follow up to make sure you’re satisfied. Just a great experience every time.

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Nate

Seattle, WA · August 30, 2025

Happy with my gear but...

I love the equipment I got from Sweetwater. They were super helpful in choosing the right one. Just wish shipping was a bit faster.

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JazzyJack

Nashville, TN · November 11, 2024

Quick and Reliable Service

They sent my order super fast, very happy!

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Sarah J.

San Francisco, CA · September 15, 2024

Very reliable

I bought a MIDI keyboard and it’s been great! Delivery was quick and the quality is top-notch. Would recommend Sweetwater to fellow musicians.

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Sam B.

Austin, TX · September 12, 2024

Good Selection but Pricey

I love Sweetwater's selection of gear, but I noticed their prices can be a bit steep compared to other retailers. The customer service is helpful, but the shipping took longer than expected. Still a decent place to shop for music gear.

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Paul W.

Chicago, IL · July 24, 2024

Happy with my keyboard

Just got my new keyboard and it's awesome! Sound quality is top-notch. Just wished I got a tracking number faster.

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TommyScott123

Denver, CO · June 27, 2024

Pretty Good, but Watch Out!

I had a decent experience but ran into some issues with the return policy. I bought a mic that didn’t meet my expectations, and sending it back took longer than I thought. Still, the new mic is working great!

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James T.

California · May 1, 2024

Good experience overall

I ordered a guitar from Sweetwater and it arrived pretty quickly. The customer service was friendly, but I felt like they could have been a bit more informative about the shipping process. Overall, still a solid choice.

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ivan_b

Miami, FL · April 8, 2024

Good Service Overall

Had a pleasant experience ordering some studio monitors. They arrived on time and in perfect shape. Would recommend it but just watch for potential shipping delays.

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Sophie R.

Miami, FL · March 25, 2024

Short and Sweet!

Awesome customer service!

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Annie

Phoenix, AZ · March 12, 2024

Great gear and fast delivery

Ordered a pedal and had it shipped quickly. It was packed beautifully too! I’m really impressed with their service.

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guitarhero95

Austin, TX · October 24, 2023

Great gear, but confusing website

Awesome gear selection, but sometimes hard to navigate the site.

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Ryan

Chicago, IL · October 9, 2023

Great Gear, but Sells Out Quick!

Found an awesome guitar, but it sold out before I could check out. When I emailed support, they were quick to respond and helped me find a similar model. That was nice.

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GuitarGuy_21

Miami, FL · July 21, 2023

Solid purchase experience

Bought some strings and a tuner. They arrived on time and in perfect condition. Couldn’t ask for more!