FaithS21
Boston, MA · May 6, 2024
Quality not impressive
Very average furniture for high prices. I was expecting more durability and style.
ani.k
Chicago, IL · May 1, 2024
Reliable and Quality Service
I’ve ordered from Room & Board multiple times and each time the quality has been top-notch. My latest order was a new rug, and it’s exactly what I needed. No complaints here!
Nina
Phoenix, AZ · April 21, 2024
Mixed feelings
I love the design of the coffee table, but shipping took longer than I was told. Overall okay, not amazing.
david_c
Miami, FL · April 16, 2024
Best Furniture Shop Ever!
Room & Board has become my go-to place for all things furniture! From the sofas to the lighting, everything has quality written all over it. I just ordered some lamps, and I can't wait!
TommyD
Denver, CO · March 30, 2024
Feeling underwhelmed
While their furniture looks nice, I’m disappointed with how it feels. Not that comfortable and they could use better cushioning.
lily_smith
Denver, CO · March 12, 2024
Good, but Room to Improve
I’m generally happy with my purchase of a side table. It’s stylish and solid. Just wish the delivery team had done a better job with setup and cleaning up afterward.
Tom
Austin, TX · February 24, 2024
Perfect for My Needs!
I bought a bed frame and it's just what I wanted. Super easy to assemble and looks great. Shipping was quick, and I love the eco-friendly materials they use. Very satisfied!
johnnyboy88
Austin, TX · February 8, 2024
Disappointed with the customer service
I had to return a lamp that arrived damaged. The process was so frustrating, took ages to get a response from their support. I expected better from a company like this. I don't think I'll shop here again.
JessicaT
Los Angeles, CA · February 3, 2024
Disappointed with service
Terrible delivery, came weeks late.
Nina S.
Portland, OR · January 23, 2024
Exceptional Service and Quality!
This company knows how to treat customers! I received my order ahead of schedule, and the quality is just top-notch. The sectional I bought is so comfortable. I’m thrilled!
KellyAnne
Minneapolis, MN · January 22, 2024
Customer service needs work
I had a mix-up with my order and their team took forever to sort it out. The furniture itself is nice but supporting staff let it down.
EmilyR
Orlando, FL · January 5, 2024
Disappointing experience
Waited a month for my order, only to find it had the wrong fabric. The whole process was just stressful.
Lisa M.
Brooklyn, NY · October 20, 2023
Decent products, slow service
The furniture is nice, but customer service could improve a lot. I had some questions about my order and it took days to get a response. My coffee table arrived in good condition, but I'm just annoyed at how long it took to get any help.
Mike07
Austin, TX · October 14, 2023
Good but a bit pricey
I bought a dining table and it’s beautiful, really well made. The only downside is the price I feel like I could’ve found something similar for less. Still, I’m satisfied overall.
Alex R.
New York, NY · October 5, 2023
Not what I expected
I purchased a bed frame that looked great online but was disappointing when it arrived. It wobbles and feels flimsy. On top of that, the delivery was late and I had to keep contacting customer service for updates. It’s a real shame because I had high hopes for Room & Board. Overall, I expected better quality for the price.
kotomama
Los Angeles, CA · September 4, 2023
Had high hopes, but...
I expected more based on the price point. The chairs I got were uncomfortable and the color didn’t match what I saw online. I won’t be ordering again.
Sammy
Denver, CO · August 27, 2023
Not worth the hype
Ordered a dining table that looked great online, but the quality wasn't what I expected. It's not sturdy at all, and I was so excited to finally set it up. On top of that, it took longer than expected to arrive. It's fine, but I won't be ordering from here again.
Daniel R.
Portland, OR · July 10, 2023
Quality fell short of expectation
I bought a sectional couch that was supposed to be top-notch, but it's already squeaking after a few weeks. The design is lovely and it fits my living room perfectly, but I expected it to be more durable based on the reviews I read before buying. Not impressed with the customer service either when I reached out about my concerns. Overall, I wish I had chosen a different store for such a big purchase.