Sarah J.
Los Angeles, CA · June 2, 2026
I recently bought a sofa from Room & Board and while it's stylish, the delivery took longer than expected. Customer service was friendly, but I feel like the communication could've been better. Just okay.
sarah_k
Miami, FL · February 20, 2026
The dining table I got has a pretty big scratch on it. Not happy at all.
Mark
San Francisco, CA · November 16, 2025
Just received my new desk. It looks nice and serves its purpose but the assembly took longer than I planned for and the instructions weren’t too clear. I expected a quicker process given the price. Not the worst experience, but I've had better.
benjamin89
Los Angeles, CA · August 11, 2025
I found the store to be nice, but the prices are high for what you get. I ended up going with a different brand, but I liked a few pieces here.
luke_j
Chicago, IL · July 25, 2025
Nice selection but when I asked for help, no one seemed to care. Need friendlier staff.
Sophie
Phoenix, AZ · April 27, 2025
Found some unique items I really liked. The shipping was timely and everything arrived in good condition. I do think the prices can be a bit high, but the quality seems worth it so far.
Samantha K.
Austin, TX · April 20, 2025
I love the design of my new couch. However, I think it’s a bit too expensive for what you get. The fabric feels nice but a bit thin, so I'm worried about long-term wear.
Martin G.
Atlanta, GA · January 6, 2025
The furniture I purchased met my expectations, aesthetics-wise, but I was annoyed at the long wait times for delivery and when I tried to contact them, it took a while to get through. Not terrible but leaves much to be desired.
Maggie T.
Portland, OR · November 6, 2024
Items were good, but waiting on delivery took too long.
Chris
Seattle, WA · October 25, 2024
The furniture looks great but took forever to arrive. I expected a bit more communication about the delay. It’s nice stuff, but I’m not sure if I’d reorder.
marky_boy88
Austin, TX · August 2, 2024
The sofa’s nice but took ages to arrive. I expected better communication.
Nina
Phoenix, AZ · April 21, 2024
I love the design of the coffee table, but shipping took longer than I was told. Overall okay, not amazing.
TommyD
Denver, CO · March 30, 2024
While their furniture looks nice, I’m disappointed with how it feels. Not that comfortable and they could use better cushioning.
Lisa M.
Brooklyn, NY · October 20, 2023
The furniture is nice, but customer service could improve a lot. I had some questions about my order and it took days to get a response. My coffee table arrived in good condition, but I'm just annoyed at how long it took to get any help.
Sammy
Denver, CO · August 27, 2023
Ordered a dining table that looked great online, but the quality wasn't what I expected. It's not sturdy at all, and I was so excited to finally set it up. On top of that, it took longer than expected to arrive. It's fine, but I won't be ordering from here again.
Daniel R.
Portland, OR · July 10, 2023
I bought a sectional couch that was supposed to be top-notch, but it's already squeaking after a few weeks. The design is lovely and it fits my living room perfectly, but I expected it to be more durable based on the reviews I read before buying. Not impressed with the customer service either when I reached out about my concerns. Overall, I wish I had chosen a different store for such a big purchase.