Petplan

Petplan

Verified
3.060 reviews
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Jessica T.

Austin · July 5, 2026

Pretty Good Coverage

I've been with Petplan for a while now. Their coverage is pretty good, claim turnaround isn’t bad. Minor delays but overall satisfied with how they handled my recent claim.

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TommyLee

New York, NY · June 18, 2026

Happy with the Service!

Petplan has been great so far. My cat had a few unexpected health issues and the claims were handled pretty well. Just wish they could speed up the communication a bit.

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Emily

New York · February 13, 2026

Good coverage, but slow claims process

I've been with Petplan for about a year now. Overall, the coverage is great for my dog's needs, and I feel like my vet gets reimbursed fairly well. However, the claims process can be a bit slow. It took almost 3 weeks to get my last claim processed, which was super frustrating. Still, I'm mostly satisfied and would recommend them for the coverage.

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Grace H.

Seattle · January 17, 2026

Almost Perfect!

I've had a good experience overall. The claims took a bit longer than expected to get approved, but once they did, the coverage was solid. Just wish the communication was better.

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nina_pets

Miami, FL · October 2, 2025

Best Pet Insurance

The best pet insurance I’ve found! They have a wide range of coverage options to fit my needs and the claims process is straightforward. Just wish it was a bit cheaper!

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jenny234

Chicago, IL · September 25, 2025

Pretty Solid Insurance

Overall I've had a good experience with Petplan. They paid out quickly when my cat had an emergency and I felt reassured. Just wish their app was a bit more user-friendly.

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Sarah J.

Los Angeles, CA · September 13, 2025

Good Coverage but Slow Claims Process

I've been using Petplan for my dog for about a year now. The coverage is solid and it gives me peace of mind, but the claims process is a bit slow. I had to follow up a couple of times to get my reimbursement for a vet bill. Still, I would recommend them for the overall value.

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Anna P.

Miami, FL · June 24, 2025

Value for Money!

I switched to Petplan after my previous insurer raised their rates. Their policies are affordable and it covers just about everything I need. I appreciate the clear communication and support. Really happy with my choice!

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Sarah

New York, NY · April 21, 2025

Good but could improve

Petplan has really good coverage options and the premiums are reasonable. However, the customer service took a bit longer to respond than I expected during my last claim.

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Rachel W.

Chicago, IL · October 18, 2024

Great for the Price

For the price, I think Petplan offers good coverage. I haven't had many claims yet, but my experience so far has been positive. Just the phone wait times can be a little frustrating.

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Jessica L.

Seattle, WA · March 16, 2024

Decent service

My experience has been mostly positive with Petplan. They paid for my puppy's treatments but the waiting time for the claim process could be shorter.

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Claire

Orlando, FL · November 4, 2023

Solid Experience

Overall, I’ve had a solid experience with Petplan. They cover all the essentials for my pet and the claims are usually processed in a timely manner. Only minor hiccups here and there, but I’m satisfied.

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david33

Miami · October 19, 2023

Mostly good but a few issues

Petplan is generally solid but took longer than expected to process my claim. Customer service was helpful but needed to follow up several times. Overall happy, though.

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