Okta

OktaVerified

2.642 reviews
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Sam L.

New York, NY · April 10, 2025

Fantastic Customer Support

My experience with Okta has been amazing! The customer support is always responsive and knowledgeable. They helped us navigate through some tricky setups without any stress.

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Lena S.

Austin, TX · March 14, 2025

Top-notch Security Software

Using Okta for over a year now and I can’t imagine going back. The single sign-on feature is a lifesaver! Plus, the integration with our other tools has been seamless.

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Mary

Los Angeles · March 6, 2025

Awful Customer Support

I reached out to customer support because our users were locked out of their accounts. It took multiple attempts to get a response, and when I did, they were unhelpful. I’m really disappointed with how they handle urgent issues.

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Michael J.

Boston · February 4, 2025

Fantastic!

I love Okta! It's super easy to use, and their support team was really helpful when I had questions. No complaints from me!

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Megan

Los Angeles, CA · January 11, 2025

Great for Large Teams

As our team grew, Okta scaled with us perfectly. The admin controls are robust and provide great flexibility. Just what we needed to manage access across departments.

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John D.

New York · December 26, 2024

Terrible Integration Experience

I've been using Okta for a couple of months, and honestly, I’m frustrated. The integration with our existing systems has been a nightmare. We keep running into authentication errors that support doesn't seem to fix.

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trader_ru

Miami · December 2, 2024

Decent but needs improvement

I had high expectations based on all the reviews. Worked well for the most part, but I encountered some frustrating bugs that need fixing.

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Rita K.

Los Angeles, CA · November 29, 2024

Disappointed Again

I tried to implement Okta twice and both times, it was a mess. Issues with syncing directories and also very poor training materials. Just feels neglected as a product.

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David

Boston, MA · November 20, 2024

Disappointed With Features

I was expecting better from Okta. The features are lacking and it feels like they rush updates without proper testing. What good is single sign-on if it keeps failing? I can't recommend this.

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Ryan P.

Seattle, WA · October 9, 2024

Highly Effective Solution

Okta's tools have really streamlined our workflow and improved security. We’ve seen a significant drop in login issues which is a huge win for our team.

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nick_5e

Chicago · July 20, 2024

Disappointing Experience with Okta

As an IT manager, I had high hopes for Okta, but it’s been nothing but trouble. The single-sign-on feature doesn’t work reliably, which defeats the purpose of using it in the first place. We’ve had to manually reset passwords more times than I’d like to count. I expected better from such a well-known name.

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Sarah J.

San Francisco, CA · July 9, 2024

Terrible Experience

I had a nightmare trying to implement Okta for my team. The integration kept failing, and their support was useless and slow to respond. We lost valuable time and still can't get it to work properly.

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Eva

San Francisco · June 13, 2024

Frustrating and Overhyped

When we first adopted Okta, I was excited about streamlining our security framework. But the hassle we've faced is overwhelming. Constant issues with user provisioning and application performance problems really put a strain on our team. I often need to intervene to get basic features to work, which is not something I signed up for when choosing their service.

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peterm

New York · March 13, 2024

It has its ups and downs

Okta does the job, but sometimes the interface can be a bit clunky. I had issues trying to reset my password and it took longer than I expected to get help from support.

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Emily J.

New York · March 12, 2024

Excellent Experience!

I recently started using Okta for my company's identity management and I am super impressed. The setup was straightforward and their customer support was incredibly helpful. Everything works smoothly, and I feel much more secure with our user data now. Definitely recommend it for anyone looking to upgrade their security!

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Anna S.

Philadelphia, PA · February 5, 2024

Unsatisfactory Service

From the start, it has been nothing but problems. We couldn't even get our team using it effectively, and on top of that, support was unresponsive. I would not recommend it to anyone.

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Nick S.

Portland, OR · December 31, 2023

Nothing Special

Not worth the price, to be honest.

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Jack M.

Los Angeles, CA · December 16, 2023

Not worth the price

Support is really slow and unhelpful.

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Anna

Austin · December 15, 2023

Good security features

I appreciate the security focus of Okta. It’s nice to know my accounts are more secure. Just some minor glitches during the setup process.

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trader_tom

Seattle · November 14, 2023

Not Reliable Enough

We've been using Okta for about six months, and while it works sometimes, the reliability is concerning. We often face downtime which affects our employee productivity. It definitely needs better tracking for issues, and responses from support are too slow.