Jessica
Austin, TX · July 6, 2026
Okta’s customer service is the worst I’ve ever dealt with. I submitted a ticket regarding a payroll issue and no one got back to me for days. I’m really upset, it’s unacceptable for a company this big.
Lisa K.
Austin · July 5, 2026
Support is lacking, and features often don't work.
mike_smith92
New York, NY · March 5, 2026
I wanted to love Okta, but the user interface is so confusing. It took forever to get through the KYC process and our employees couldn’t log in. I’m done with this software.
Jenna T.
Phoenix · February 28, 2026
Wish the features were easier to use. Lots of glitches.
Paul
Chicago, IL · January 30, 2026
Way too buggy for me.
emily_jones
Denver, CO · November 11, 2025
Integration with other tools isn't smooth. Their user support needs significant improvement, response times are crazy long.
oliver_smith
Orlando · October 20, 2025
Not happy with how they handle service requests. Not ideal.
Peter
Miami · July 23, 2025
Disappointed with Okta, just not worth it.
Anna L.
Boston · July 11, 2025
Not impressed. Just don't recommend it.
Mary
Los Angeles · March 6, 2025
I reached out to customer support because our users were locked out of their accounts. It took multiple attempts to get a response, and when I did, they were unhelpful. I’m really disappointed with how they handle urgent issues.
John D.
New York · December 26, 2024
I've been using Okta for a couple of months, and honestly, I’m frustrated. The integration with our existing systems has been a nightmare. We keep running into authentication errors that support doesn't seem to fix.
David
Boston, MA · November 20, 2024
I was expecting better from Okta. The features are lacking and it feels like they rush updates without proper testing. What good is single sign-on if it keeps failing? I can't recommend this.
nick_5e
Chicago · July 20, 2024
As an IT manager, I had high hopes for Okta, but it’s been nothing but trouble. The single-sign-on feature doesn’t work reliably, which defeats the purpose of using it in the first place. We’ve had to manually reset passwords more times than I’d like to count. I expected better from such a well-known name.
Sarah J.
San Francisco, CA · July 9, 2024
I had a nightmare trying to implement Okta for my team. The integration kept failing, and their support was useless and slow to respond. We lost valuable time and still can't get it to work properly.
Eva
San Francisco · June 13, 2024
When we first adopted Okta, I was excited about streamlining our security framework. But the hassle we've faced is overwhelming. Constant issues with user provisioning and application performance problems really put a strain on our team. I often need to intervene to get basic features to work, which is not something I signed up for when choosing their service.
Nick S.
Portland, OR · December 31, 2023
Not worth the price, to be honest.
trader_tom
Seattle · November 14, 2023
We've been using Okta for about six months, and while it works sometimes, the reliability is concerning. We often face downtime which affects our employee productivity. It definitely needs better tracking for issues, and responses from support are too slow.
Sam B.
Denver · November 4, 2023
Wasted time on setup, things keep breaking.