Mayo Clinic

Mayo Clinic

2.646 reviews
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David

Chicago, IL · January 22, 2025

Mixed feelings

The facilities are nice, but I think the communication could be improved. I had to ask multiple times for my test results, which was a bit frustrating.

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jessica_b

Los Angeles, CA · December 15, 2024

Okay, but could be better

I went there for a check-up and while the doctors were nice, I felt a bit rushed. They didn’t answer all my questions and I left feeling a little confused.

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max1990

Seattle, WA · November 29, 2024

It was fine but not amazing

Went for a consultation, the doctor was decent but didn't seem as invested in my issues as I hoped. Just didn’t feel very personal.

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Emily_2019

New York, NY · November 26, 2024

Decent Overall Care

My experience at Mayo was decent. My doctor was attentive and the nurses were sweet. I just wish the follow-up process was smoother since I didn’t hear back for over a week about my lab results.

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David T.

Chicago, IL · November 20, 2024

Good Services Overall

Mayo Clinic provided solid services. The doctors were attentive and the facility is impressive. I just wished they’d follow up better after treatment.

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SarahK

Los Angeles, CA · November 17, 2024

Okay Help

I guess my visit was fine but nothing special. They took care of my issue but it took a while to figure everything out. I expected a little more given their reputation.

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jennifer_s

Minneapolis, MN · August 19, 2024

Good, but needs improvement

I visited Mayo Clinic for a check-up and the staff were nice enough, but the waiting time was quite long. I had to wait over an hour just to see the doctor.

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cathy_23

Phoenix, AZ · August 11, 2024

Too slow

Wasn't happy with the wait time.

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Emily

Chicago, IL · August 9, 2024

Disappointed with Care

I went in for a simple check-up and ended up feeling lost in the process. The staff seemed overwhelmed, and my questions went unanswered. I waited over an hour to see my doctor, and when I finally did, it felt rushed. I've heard great things, but my experience was below expectations.

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cathy_t93

Orlando, FL · July 12, 2024

Terrible Communication

What a mess! My test results took weeks, and no one bothered to update me.

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nathan04

Austin, TX · June 21, 2024

Great facility, but lacks communication

I went in for a routine check and the facility was top-notch. Nurses were friendly and the equipment seemed advanced. The only hiccup was with the follow-up communication; I never received the test results, which was frustrating. I had to call multiple times just to get an update, which shouldn’t be the case.

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Sarah M.

Phoenix, AZ · June 20, 2024

Mostly Great, but a Few Issues

I had an overall good experience with Mayo Clinic. The doctors were very knowledgeable and caring. However, I felt the wait times for appointments could be better. It took me a while to get in for a follow-up after my initial visit.

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kate_23

New York, NY · June 17, 2024

Not Impressed at All

I was really looking forward to my visit but it turned out to be a letdown. Delays and mix-ups made the whole thing tedious, not to mention how I felt rushed during my consultation.

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Chad_k

San Diego, CA · May 30, 2024

Quick Help, But Room for Improvement

The care at Mayo was quick and I appreciated the swift treatment I received. Still, the long wait times for follow-ups were disappointing and I would have liked more clarity on my health plan after leaving.

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kelly.m

New York, NY · May 17, 2024

Decent experience overall

I liked the doctor I saw, he was very knowledgeable. But scheduling wasn't smooth and I ran into some issues with my insurance processing. They could work on that.

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John R.

Orlando, FL · May 9, 2024

Disappointing Care

I expected a lot more based on their reputation. The staff seemed overwhelmed, and I didn’t feel like my concerns were taken seriously. Plus, the billing process was a nightmare to navigate.

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Mike

Atlanta, GA · March 12, 2024

Terrible Customer Service

I was really frustrated with the customer service at Mayo Clinic. I called to ask about my test results, and I got put on hold for 20 minutes only to be told to call back later. Seriously? It's not what I expected from such a well-known place.

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Tommy

San Diego, CA · February 25, 2024

Average Experience

It was okay, nothing special, really.

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Emily Y.

Miami, FL · February 25, 2024

Average experience

The service was alright, but I expected more. I felt like just another patient in a conveyor belt of appointments.

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Kevin_L88

Chicago, IL · February 8, 2024

Good Staff But Wait Times

The staff at Mayo Clinic were definitely friendly and helped ease my anxiety, but I had to wait a bit too long to see the doctor. I also felt the waiting area could have been more comfortable. But overall, I left feeling satisfied with my care.