Brian
New York, NY · January 28, 2026
I couldn’t believe how unhelpful the staff was during my visit. They forgot about my paperwork and I had to ask multiple times about results. Very disappointing overall. I expected so much more from a place like Mayo.
lisa_smith
Cleveland, OH · June 9, 2025
I really hoped for better treatment based on the reputation. My doctor seemed rushed and didn't listen to my concerns. I left feeling more anxious than when I came.
Michelle L.
Denver, CO · January 28, 2025
I had issues with the billing department at Mayo Clinic. They charged me for services I wasn’t aware of and it took several calls to get it straightened out. It felt unprofessional and put a damper on my overall experience.
Emily
Chicago, IL · August 9, 2024
I went in for a simple check-up and ended up feeling lost in the process. The staff seemed overwhelmed, and my questions went unanswered. I waited over an hour to see my doctor, and when I finally did, it felt rushed. I've heard great things, but my experience was below expectations.
cathy_t93
Orlando, FL · July 12, 2024
What a mess! My test results took weeks, and no one bothered to update me.
Mike
Atlanta, GA · March 12, 2024
I was really frustrated with the customer service at Mayo Clinic. I called to ask about my test results, and I got put on hold for 20 minutes only to be told to call back later. Seriously? It's not what I expected from such a well-known place.
Natasha
Atlanta, GA · November 15, 2023
Honestly, I had high hopes but ended up frustrated. The follow-up didn't happen and my prescription got messed up.