Aaron T.
Chicago, IL · January 8, 2025
I've been with Humana for about two years now. The rates are very competitive, and their customer service is pretty responsive. I recently had to file a claim for a specialist visit, which took longer than expected, but they covered the expense in the end. Overall, I'm satisfied, but the process could improve.
mollyc
San Francisco, CA · November 8, 2024
I’ve generally had a good time with Humana! Their website is pretty easy to navigate and once I needed help, their customer service was friendly. The only downside is the paperwork I need to keep track of.
Sarah
Los Angeles, CA · October 1, 2024
I really like the coverage options, but I had issues with the claims process.
mike_smith88
Los Angeles · July 16, 2024
Had both good and bad experiences. The coverage is decent but when I needed assistance, it took ages to get through. It's a gamble.
Emily W.
Austin, TX · June 14, 2024
I switched to Humana a few months ago, and it's been okay. Coverage is decent, but I had some issues with my claims being processed. It's just a bit frustrating, you know?
Samantha_J
Seattle, WA · April 3, 2024
Super fast application process and helpful staff.
Jennifer S.
Austin, TX · March 8, 2024
I switched to Humana last year and have had good experiences overall. Their app is easy to navigate, which is a huge plus. Recently, I had a billing question and their rep was super helpful, walking me through everything. Definitely feel valued as a customer.
charlie123
San Francisco · February 28, 2024
I like some aspects of Humana, but there are too many loopholes and limits in the coverage. It’s good for basic needs but not for anything complex.
MikeB_1984
Orlando, FL · February 15, 2024
I recently had a claim that I thought would be complicated, but Humana made it easy. Their representatives were friendly and walked me through everything step by step. I got my reimbursement in no time and they answered all my questions.
Samantha T.
New York, NY · January 21, 2024
I’ve been with Humana for over a year now and I really like it! They cover my prescriptions easily, and I feel like I can actually reach customer service when I need help. Happy customer here!
Kate
Atlanta, GA · January 9, 2024
I've been with Humana for a while now. Some things are great, especially the plan prices, but their response times can really kill the experience. Sent a couple of emails for clarification and it's slow going. With healthcare, you really need timely answers.
Clara
Seattle, WA · December 14, 2023
I’ve been a member of Humana for three years and I haven’t had any issues yet. Their premiums are reasonable, and I can find doctors in my network easily. I appreciate that they send regular updates about my coverage.
lizzy87
Los Angeles · September 29, 2023
Honestly, I'm pretty disappointed. I had a claim denied that I felt should have been covered. It took forever to get an explanation. Probably won't renew my policy.
pissedoff35
Miami · September 16, 2023
I regret choosing Humana. My doctor was in-network, but they refused to pay for my treatment. Felt completely cheated. Definitely looking for a new insurance.
Danielle K.
Austin · August 5, 2023
They have some good plans available. My premiums are reasonable, but their communication needs improvement. I get different answers every time I call.