henry_123
Boston, MA · May 29, 2026
Not bad, but I expect more
Humana's coverage is okay, but I expected better communication. When I had an issue, it took days to hear back. Their plans could be great, but support needs improvement.
Daniel S.
Austin, TX · January 22, 2026
Good coverage but slow response
I’ve been with Humana for over a year now and their coverage is solid. However, I did have a frustrating experience with their customer service. It took ages to get through to someone about my claims I really hope they work on their response times.
Harold
Boston · October 4, 2025
Pretty solid insurance
Overall, I've had a nice experience. The coverage suits my needs and their online tools are pretty helpful. A couple of hiccups but nothing major.
Michael T.
Chicago · August 15, 2025
Mostly Good, with a catch
I like the coverage options available, but navigating their website is a pain. Whenever I need to find something it takes way too long.
LauraT
Detroit, MI · June 22, 2025
Quick and helpful support!
I had a question about my policy and got a quick response. I appreciate the assistance!
Sarah J.
Seattle · April 15, 2025
Decent service overall
I’ve been a member for two years. Generally happy with the benefits, but I wish their wait times for support were shorter. Still, I’d recommend them.
mollyc
San Francisco, CA · November 8, 2024
Pretty solid experience
I’ve generally had a good time with Humana! Their website is pretty easy to navigate and once I needed help, their customer service was friendly. The only downside is the paperwork I need to keep track of.
Sarah
Los Angeles, CA · October 1, 2024
Good coverage, but some issues
I really like the coverage options, but I had issues with the claims process.
Clara
Seattle, WA · December 14, 2023
Affordable plans, no complaints
I’ve been a member of Humana for three years and I haven’t had any issues yet. Their premiums are reasonable, and I can find doctors in my network easily. I appreciate that they send regular updates about my coverage.