John S.
New York · February 2, 2026
Mixed experiences
I've had some good moments with Humana, but also some frustrating ones. Their customer service can be hit or miss depending on who you talk to. Not exactly what I was hoping for.
John S.
San Francisco, CA · January 19, 2026
Mixed feelings about Humana
Honestly, I've had my ups and downs with Humana. The prices are reasonable, but I often find myself on hold for ages when I call customer service. They need to step up their game there.
nathan.w
Seattle · December 9, 2025
Okay Experience
It's been an average experience with them. Not too bad, not too great either. I wish they had more accessible customer service.
DavidR
New York, NY · September 26, 2025
Could be better, but okay
Honestly, I've had mixed feelings about Humana. They offer decent plans, but every time I try to get a hold of them, it feels like an eternity. I had to wait on hold for nearly 30 minutes last time, which is frustrating. Just wish it was a bit smoother.
marky_mark89
Chicago, IL · June 13, 2025
Okay service, nothing special
I don’t have major complaints about Humana, but it’s also not blowing me away. The app works fine, but there are times it’s hard to get clear answers from their reps.
Jessica
Miami · January 29, 2025
Alright, But Not Great
I had some issues with my policy but eventually got it sorted. The agent was nice but it took longer than it should have. I expected faster service.
mike_smith88
Los Angeles · July 16, 2024
Mixed Feelings
Had both good and bad experiences. The coverage is decent but when I needed assistance, it took ages to get through. It's a gamble.
Emily W.
Austin, TX · June 14, 2024
Not bad, but can improve
I switched to Humana a few months ago, and it's been okay. Coverage is decent, but I had some issues with my claims being processed. It's just a bit frustrating, you know?
charlie123
San Francisco · February 28, 2024
Decent But Needs Work
I like some aspects of Humana, but there are too many loopholes and limits in the coverage. It’s good for basic needs but not for anything complex.
Kate
Atlanta, GA · January 9, 2024
Mixed feelings about service
I've been with Humana for a while now. Some things are great, especially the plan prices, but their response times can really kill the experience. Sent a couple of emails for clarification and it's slow going. With healthcare, you really need timely answers.
Danielle K.
Austin · August 5, 2023
Could be better, could be worse
They have some good plans available. My premiums are reasonable, but their communication needs improvement. I get different answers every time I call.