Emily
Atlanta · June 7, 2026
Disappointing Service
I called for help and was put on hold forever. When I finally spoke to someone, they didn’t even solve my problem. Super frustrating.
rover_stewart
San Francisco · June 2, 2026
Really disappointing service
I switched to Humana thinking I would get good service but I was wrong. They messed up my billing multiple times and it was such a headache.
henry_123
Boston, MA · May 29, 2026
Not bad, but I expect more
Humana's coverage is okay, but I expected better communication. When I had an issue, it took days to hear back. Their plans could be great, but support needs improvement.
Ben
Phoenix, AZ · April 27, 2026
Happy with my policy
Humana has been a great fit for me. I signed up for a plan that fits my budget and needs perfectly. The online portal is user-friendly, and I’m really pleased with how fast my claims are processed.
lisa_townsend
Houston · April 2, 2026
Not Impressed
The premiums are alright, but the customer support could really use improvement. I had a billing issue that took too long to resolve.
Sarah J.
New York · February 27, 2026
Frustrating Experience
I’ve been trying to get my claims processed for weeks. The customer service is unhelpful and I feel like I'm talking to a wall. Definitely not what I expected.
John S.
New York · February 2, 2026
Mixed experiences
I've had some good moments with Humana, but also some frustrating ones. Their customer service can be hit or miss depending on who you talk to. Not exactly what I was hoping for.
Daniel S.
Austin, TX · January 22, 2026
Good coverage but slow response
I’ve been with Humana for over a year now and their coverage is solid. However, I did have a frustrating experience with their customer service. It took ages to get through to someone about my claims I really hope they work on their response times.
John S.
San Francisco, CA · January 19, 2026
Mixed feelings about Humana
Honestly, I've had my ups and downs with Humana. The prices are reasonable, but I often find myself on hold for ages when I call customer service. They need to step up their game there.
nathan.w
Seattle · December 9, 2025
Okay Experience
It's been an average experience with them. Not too bad, not too great either. I wish they had more accessible customer service.
Kevin
Chicago · December 1, 2025
Really Disappointed
I switched to Humana for better coverage, but I regret it. My doctor isn't even in-network. I feel trapped and it's frustrating to deal with.
Harold
Boston · October 4, 2025
Pretty solid insurance
Overall, I've had a nice experience. The coverage suits my needs and their online tools are pretty helpful. A couple of hiccups but nothing major.
DavidR
New York, NY · September 26, 2025
Could be better, but okay
Honestly, I've had mixed feelings about Humana. They offer decent plans, but every time I try to get a hold of them, it feels like an eternity. I had to wait on hold for nearly 30 minutes last time, which is frustrating. Just wish it was a bit smoother.
Michael T.
Chicago · August 15, 2025
Mostly Good, with a catch
I like the coverage options available, but navigating their website is a pain. Whenever I need to find something it takes way too long.
LauraT
Detroit, MI · June 22, 2025
Quick and helpful support!
I had a question about my policy and got a quick response. I appreciate the assistance!
marky_mark89
Chicago, IL · June 13, 2025
Okay service, nothing special
I don’t have major complaints about Humana, but it’s also not blowing me away. The app works fine, but there are times it’s hard to get clear answers from their reps.
Sarah J.
Seattle · April 15, 2025
Decent service overall
I’ve been a member for two years. Generally happy with the benefits, but I wish their wait times for support were shorter. Still, I’d recommend them.
mike88
Miami, FL · April 4, 2025
Great service overall!
Humana delivered really fast service when I needed my policy documents. I'm happy with my experience.
Daniel H.
Portland, OR · March 30, 2025
Pleasantly surprised!
I enrolled in Humana after hearing recommendations from friends. So far, I’m enjoying the flexibility of choosing my doctors and the claims process has been straightforward. No hidden fees like my last provider.
Jessica
Miami · January 29, 2025
Alright, But Not Great
I had some issues with my policy but eventually got it sorted. The agent was nice but it took longer than it should have. I expected faster service.