giffgaff

giffgaff

4.060 reviews
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katie123

Leeds · June 4, 2024

Almost perfect!

Giffgaff has been great, but I had some issues with signal quality in my area. It's not a dealbreaker, but I hope it improves!

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Megan W.

Edinburgh · June 1, 2024

Could use more coverage

Sometimes good, sometimes not. Wish it was more consistent.

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Laura R.

Liverpool · May 29, 2024

Good overall, minor issue

Really happy with giffgaff, the price is great and I love the community support. Just had a small issue with my payment not going through once, but it got resolved quickly.

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Lisa123

Edinburgh · May 14, 2024

Decent service overall

Coverage is usually solid and not too pricey, but customer support could be faster. Sometimes I wish I could talk to someone immediately instead of waiting hours for a response.

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Emily T.

Birmingham · May 2, 2024

Decent pricing, okay support

I've noticed that giffgaff's pricing for SIM-only plans is pretty competitive. The app is user-friendly too, which I appreciate. Only issue is that their support can be slow to respond when I have questions.

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Jay C.

Glasgow · April 30, 2024

Great value but lacks personal touch

I think giffgaff offers great value for money with their flexible plans. However, I miss a bit of personal interaction that's lacking compared to bigger carriers. It's all online, which is efficient, but not very personal.

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david_johnson76

Manchester · April 19, 2024

Best choice for prepaid

Been using giffgaff for a few months now and I've gotta say, it’s the best prepaid option I've ever tried! Good signal, no hidden fees, and I can change my plan every month. Highly recommend!

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Sophie

London · March 1, 2024

Good service but...

I've been using giffgaff for a few months now, and I love the price and flexibility. But sometimes the signal isn't the best in certain areas, which can be a bit annoying.

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Harvey

Liverpool · December 18, 2023

Best network for the price!

Honestly, I don't think you can beat giffgaff for the value. Everything's online, and the community support is surprisingly helpful!

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Sophie_M

London · November 22, 2023

Decent but could improve

Giffgaff is okay, but I had some issues with my SIM card activation taking longer than expected. It took a couple of days and I was left without service. The plans are affordable, just wish the activation was smoother.

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sara_h

Birmingham · November 16, 2023

Good for the most part

I've mostly enjoyed using giffgaff, but sometimes the speeds are a bit slow during peak times. Still a good value overall.

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Sarah O.

Bristol · November 4, 2023

No regrets switching!

Absolutely loving giffgaff! I switched from my old carrier and wow, what a difference. The plans are flexible and the app is super easy to use. So happy I made the change!

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pete_123

Birmingham · October 31, 2023

Top-notch service!

Honestly, I’ve had an amazing experience with giffgaff. Everything from getting my SIM to customer support has been smooth. And the prices? Just unbeatable!

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Jenna_Rocks

Liverpool · September 25, 2023

Customer service needs improvement

While the plans are affordable, I had a major issue when my phone wasn't unlocking as promised. The support team took ages to respond, and I felt pretty left in the dark. It was a hassle I didn’t need.

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Jake W.

London · September 18, 2023

Great service, but...

I've been with giffgaff for over a year and I do love the service. The coverage is solid and the prices are decent. But, I did face a slight issue with customer support once when my SIM didn't arrive on time. They sorted it eventually, but it took longer than expected.

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Sophie

Nottingham · September 17, 2023

Been good but needs improvement

I’ve had giffgaff for two years. Overall, it’s been good, especially the data bundles. However, I faced a billing error last month, and it took ages to sort it out with customer support. I also wish they added more international options.

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Ryan S.

Brighton · September 4, 2023

Pretty good service!

Good pricing, easy to use!

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tommy_boy88

Manchester · August 22, 2023

Disappointed with customer support

I decided to switch to giffgaff because of their no-contract plans, which sounded great. The activation was quick, but when I had a problem with my data limit, I reached out to support. Honestly, they were slow to respond and didn’t really assist me well. My data just disappeared one day, and I was stuck. So frustrating!

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Lucy M.

London · August 16, 2023

Good overall service

I've been with giffgaff for a while now. Their pay-as-you-go plans work well for me, and I love the flexibility. Customer service has been decent, but sometimes response times could be quicker.

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Chris A.

Edinburgh · July 22, 2023

Super reliable service

Always had a great experience with giffgaff. Their automatic renewals make my life so easy, plus I get to customize my plan whenever I want. Definitely a 5-star company!