Sam
Plymouth · December 13, 2025
Not impressed with reliability
Had issues getting my data to work during my trip. That was pretty frustrating.
EthanM
Cardiff · October 17, 2025
Ok for light use
I’ve had mixed experiences, but it mostly works.
lucy_jane
Brighton · September 13, 2025
Mixed feelings about my experience
I really like giffgaff’s flexibility and that I can pause my plan whenever needed. However, I had issues with my last payment, and it took a while for it to go through. I had to check my account multiple times, which was annoying. Overall good service but they definitely need to work on payment issues.
Keith
Newcastle · August 7, 2025
Mixed feelings after a year
I signed up for giffgaff after hearing good things about their flexibility. The plans are pretty affordable and the app is nice, but sometimes the signal drops unexpectedly. It's not a total dealbreaker, but it can be annoying when you're in the middle of a call.
Max
Coventry · December 19, 2024
Not great for me
Coverage is patchy, and I've had dropped calls.
Jordan
Leeds · December 6, 2024
Not bad, but could do better
Overall, I found giffgaff alright. The network is decent enough, but it's not as fast as I hoped. I've had a couple of texts fail to send, which is really annoying. I want to stick around, but I hope they work on the coverage.
Megan W.
Edinburgh · June 1, 2024
Could use more coverage
Sometimes good, sometimes not. Wish it was more consistent.
Lisa123
Edinburgh · May 14, 2024
Decent service overall
Coverage is usually solid and not too pricey, but customer support could be faster. Sometimes I wish I could talk to someone immediately instead of waiting hours for a response.
Sophie_M
London · November 22, 2023
Decent but could improve
Giffgaff is okay, but I had some issues with my SIM card activation taking longer than expected. It took a couple of days and I was left without service. The plans are affordable, just wish the activation was smoother.
Sophie
Nottingham · September 17, 2023
Been good but needs improvement
I’ve had giffgaff for two years. Overall, it’s been good, especially the data bundles. However, I faced a billing error last month, and it took ages to sort it out with customer support. I also wish they added more international options.
Ryan S.
Brighton · September 4, 2023
Pretty good service!
Good pricing, easy to use!