Jessica123
Liverpool · February 8, 2025
Disappointing customer service
Support took way too long to reply. Very frustrating.
Jim B.
Sheffield · November 28, 2024
Disappointed with the service
I switched to giffgaff thinking it would save me money, but my experience has been terrible. Their 4G coverage is spotty at best, and I keep losing service in areas I used to get a signal. I tried to contact support but felt ignored, which is frustrating when you’re relying on your phone for work.
Dave
Brighton · October 19, 2024
Took ages to activate
Activation was painful, took over a week.
Jenna_Rocks
Liverpool · September 25, 2023
Customer service needs improvement
While the plans are affordable, I had a major issue when my phone wasn't unlocking as promised. The support team took ages to respond, and I felt pretty left in the dark. It was a hassle I didn’t need.
tommy_boy88
Manchester · August 22, 2023
Disappointed with customer support
I decided to switch to giffgaff because of their no-contract plans, which sounded great. The activation was quick, but when I had a problem with my data limit, I reached out to support. Honestly, they were slow to respond and didn’t really assist me well. My data just disappeared one day, and I was stuck. So frustrating!