dm

dm

2.045 reviews
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funnycat16

Leipzig · June 22, 2026

Awful Ordering Process

Ordering was a mess! I couldn’t checkout because the site kept glitching, which wasted a lot of my time. I’m really not impressed with how things work around here.

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johnnyboy89

Stuttgart · May 8, 2026

Disappointing experience

I had high hopes, but my last order was late and one of the items was missing. Tried to contact support and it took forever to get a response. Very disappointing.

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Sarah

Munich · March 30, 2026

Decent but not great

I like the variety they have but the website is a bit confusing to navigate. My last order took longer than expected to arrive. Not sure if I’ll shop here again.

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James

Berlin · March 15, 2026

Not impressed at all

Ordered some beauty products and they arrived late. Customer service was unhelpful and didn't respond for days. Really disappointing experience.

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TommyT

Munich · January 13, 2026

Order lost in transit

My order says it's delivered but I never got it. I've checked with neighbors and no one has it, and the support team just keeps telling me to wait. This is ridiculous, I'm really disappointed!

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Oliver_1995

Leipzig · December 24, 2025

Awful experience

My last experience was horrific! I ordered several items, and they arrived damaged. I was promised a replacement, but it took ages to resolve. Customer service kept saying they were busy what's the point if they can't manage orders properly?

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max1990

Hamburg · December 23, 2025

Could be better

I expected more from dm. One item was missing from my order and it took forever to get a refund. Nice products but service needs work.

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lily_b

Munich · October 12, 2025

Okay experience

Had a decent experience shopping on dm's site. Found some good deals but the site was a bit slow to load at times. My shipment arrived as planned, but I didn't get any updates on it which was frustrating. Not bad, but not great either.

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Emily J.

Berlin · August 23, 2025

Disappointed with Delivery

I ordered some skincare products and the delivery took way longer than expected. It was supposed to arrive within two days, but it took a week. Not really what I expected from a site like dm.

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alex_2021

Stuttgart · August 15, 2025

Extremely frustrated

Had a major issue with my order! They sent the wrong items and took ages to resolve it. Never shopping here again, very angry!

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Marina

Frankfurt · July 16, 2025

Not bad but frustrating

Had some decent products, but the checkout process was a mess. Support was responsive but still, I had to reach out after my order didn’t go through properly.

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John S.

Berlin · June 28, 2025

Mixed feelings about my order

I ordered some skincare products a few weeks ago. The delivery took longer than expected, about 10 days. The products are nice but the customer service was pretty unhelpful when I tried to ask about my order status. Overall, it's just okay.

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Dmitry K.

Nuremberg · June 2, 2025

Better luck next time?

Some items are good, but trying to get in touch with customer service was a nightmare. They really need to improve that.

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steve123

Wuppertal · May 21, 2025

Quick delivery, decent prices!

I got my order pretty fast. The prices were good too!

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Jake_L

Cologne · April 17, 2025

Frustrated with the Return Process

I ordered several items for my home but found that most of them didn't fit what I needed. First, the return process was confusing and their return label was hard to find. When I actually sent it back, it took forever to get my refund processed. I'm really frustrated with how this went and it's such a hassle.

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Mike87

Cologne · February 19, 2025

Order not delivered

Nope, never again.

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Emily

Berlin · February 18, 2025

Terrible service and delays

I ordered some skincare products a week ago and they haven't even shipped yet. When I tried to contact support, they just sent me an automated response. Very frustrating experience, won't shop here again.

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roberto_s

Munich · February 10, 2025

Not impressed

Delivery was slow, and my items arrived in bad condition. I wanted to try their skincare products, but now I’m regretting it. This was supposed to be a fun shopping experience.

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Sara_22

Stuttgart · January 21, 2025

Absolutely useless

I'm really annoyed with dm. They canceled my order without informing me first, and their customer support isn't helping at all. It's like talking to a wall. I had to give them my money back request, but they just kept saying it would take time. Wasted my whole weekend waiting!

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anna.k

Cologne · December 15, 2024

It's okay, I guess

Found a few things I liked, but checkout was slow. I had some issues with my payment, and support wasn't very quick to help. Wouldn’t rush back.