johnnyboy89
Stuttgart · May 8, 2026
Disappointing experience
I had high hopes, but my last order was late and one of the items was missing. Tried to contact support and it took forever to get a response. Very disappointing.
James
Berlin · March 15, 2026
Not impressed at all
Ordered some beauty products and they arrived late. Customer service was unhelpful and didn't respond for days. Really disappointing experience.
max1990
Hamburg · December 23, 2025
Could be better
I expected more from dm. One item was missing from my order and it took forever to get a refund. Nice products but service needs work.
Emily J.
Berlin · August 23, 2025
Disappointed with Delivery
I ordered some skincare products and the delivery took way longer than expected. It was supposed to arrive within two days, but it took a week. Not really what I expected from a site like dm.
steve123
Wuppertal · May 21, 2025
Quick delivery, decent prices!
I got my order pretty fast. The prices were good too!
Jake_L
Cologne · April 17, 2025
Frustrated with the Return Process
I ordered several items for my home but found that most of them didn't fit what I needed. First, the return process was confusing and their return label was hard to find. When I actually sent it back, it took forever to get my refund processed. I'm really frustrated with how this went and it's such a hassle.
Anna_K
Bremen · November 3, 2024
So slow, very disappointing.
The delivery took weeks, what a nightmare.
jake99
Munich · October 5, 2024
Not what I expected
The delivery took longer than promised, and my items arrived damaged. I reached out to customer service, but the response was slow and unhelpful. Not impressed, but at least the prices were decent.
Janey
Hamburg · May 10, 2024
Avoid if you can
I had high hopes for this store, but my experience was far from good. The website was down for hours when I was trying to place an order, and when I finally did, half the items were out of stock! Just a mess all around.
kellyg
Leipzig · April 27, 2024
Not impressed
The product I received didn’t match the description at all, and the customer service didn’t help much. Not sure I’ll shop here again.
James_B
Nuremberg · April 11, 2024
Everything bad, no help!
I received an empty package! Tried to get help, but no one responded to me. I will never buy from dm again.
maxpower88
Munich · February 2, 2024
Customer Support Issues
I tried reaching out to customer support because my order was incomplete. It took forever to get a response through their chat. I ended up having to wait over 48 hours for a reply, and by then I could've just purchased the missing items elsewhere.
LizzyB
Stuttgart · October 8, 2023
Too confusing!
Many items are out of stock, ugh!
LizM
Frankfurt · August 20, 2023
Not what I expected
The delivery came, but it wasn't anything like what I ordered. Items were missing and the quality of what I received was subpar. I just hoped for better through their website.