Cathay Pacific

Cathay Pacific

2.948 reviews
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James T.

New York · June 25, 2026

Best Flight Experience!

I just flew with Cathay Pacific to Hong Kong and it was honestly the best experience I’ve ever had with an airline! The staff were super friendly, the food was delicious, and my seat was sooo comfortable. Plus, they even had a great selection of movies to watch. Can't wait to fly with them again!

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Natasha L.

Washington · May 23, 2026

Never again

I was very unhappy with the response I got when my baggage didn’t arrive. Took hours to sort it out and the staff were rude.

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AnnaP

Vancouver · April 23, 2026

Flight delays a nightmare

My flight was delayed for over an hour with no clear reason given. Customer service was not very helpful.

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carrie_d

Chicago · April 9, 2026

Could improve on entertainment

Overall, a good experience, but the selection of movies wasn't great. I've flown with them a few times, and they usually have better options.

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sara.p

San Francisco · March 27, 2026

Solid Choice, Few Hiccups

Cathay Pacific was generally good. Service was nice, but I had issues with my online check-in. Took longer than expected.

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Lori C.

Berlin, Germany · February 6, 2026

Comfortable Seat

The seat was quite comfortable, much better than expected.

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Mike

Auckland, NZ · January 23, 2026

Good Overall

Great service, nice food, smooth flight. Appreciate the assistance from the staff during boarding.

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Thomas

Chicago, IL · January 5, 2026

Terrible Experience

I had the worst flight with Cathay Pacific. My luggage got lost and it took three days to get it back. Their customer service was unhelpful and dismissive, never flying with them again!

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Nina

Miami · October 27, 2025

Mixed Feelings

I had decent service, but my bag was delayed by a day. They compensated me with some goodies though, which was nice. Not sure I’d book again.

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Rob S.

Boston · October 5, 2025

Not returning to Cathay

Had a long-haul flight that was just miserable. Old plane, loud screaming kids, plus no support when things went wrong. The overall experience was just a disaster.

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ivan_89

Toronto · September 20, 2025

Mixed feelings

Honestly, I had high expectations. The flight was decent, but my luggage got delayed for two days. Customer service did help eventually, but it was frustrating.

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Tommy87

London · September 8, 2025

Awful customer service

They just ignored my emails. Frustrating experience.

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MichaelH

London · August 23, 2025

Very bad experience

My luggage got lost and they took ages to help.

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SteveM

Singapore · August 18, 2025

So disappointing

I booked a premium ticket expecting great service. Unfortunately, the food was subpar and my seat wouldn’t recline properly. Customer service was almost impossible to reach for help during the flight, which made the experience even worse.

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Jessica

San Francisco · August 11, 2025

Good service overall

Had a decent experience flying with them.

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Mark

London · July 24, 2025

Pretty good overall

Cathay is generally a solid airline. My flight was on time, and the crew was attentive. My only complaint would be that the in-flight entertainment could use more recent movies.

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Mike D.

Chicago · July 7, 2025

Disappointed this time

Flight was delayed and no updates were given. Staff seemed overwhelmed and unhelpful.

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Oliver

Seattle · June 18, 2025

Mixed feelings about my trip

The food was bad, but the crew was nice. I flew from Seattle to Hong Kong and the plane was pretty full. Boarding was chaotic, but the safety protocols were clear. Overall, not the best experience but not the worst either.

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David K.

Los Angeles · May 25, 2025

A great choice for long flights!

I’m really impressed with Cathay. The legroom is excellent and the service is perfect. I also appreciated the complimentary Wi-Fi. Highly recommend for long-haul flights.

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Emily

New York · May 14, 2025

Fantastic flights every time!

I travel a lot for work and I always choose Cathay. They never disappoint. The food is always fresh, and their business class is really worth it.