Cathay Pacific

Cathay Pacific

2.948 reviews
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Natasha L.

Washington · May 23, 2026

Never again

I was very unhappy with the response I got when my baggage didn’t arrive. Took hours to sort it out and the staff were rude.

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AnnaP

Vancouver · April 23, 2026

Flight delays a nightmare

My flight was delayed for over an hour with no clear reason given. Customer service was not very helpful.

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Thomas

Chicago, IL · January 5, 2026

Terrible Experience

I had the worst flight with Cathay Pacific. My luggage got lost and it took three days to get it back. Their customer service was unhelpful and dismissive, never flying with them again!

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Tommy87

London · September 8, 2025

Awful customer service

They just ignored my emails. Frustrating experience.

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MichaelH

London · August 23, 2025

Very bad experience

My luggage got lost and they took ages to help.

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simone_b

Dubai, UAE · March 3, 2025

Confusing Experience

Flight was fine, but the baggage claim process was chaotic. No one seemed to know what was going on. It would be nice if they had better signs.

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flyingdude89

Miami, FL · February 19, 2025

Such a Mess!

Flight was overbooked and they didn't even apologize. I ended up sitting in the back with no legroom at all. What a nightmare!

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Samantha

New York · December 15, 2024

Terrible experience

Flight cancelled last minute with no alternative offered. Lost my luggage too, never flying with them again.

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Liz

Sydney · September 5, 2024

Not worth the price

I had issues checking in online. The app crashed on me, which made things hectic at the airport. Will think twice before booking again with them.

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Nina M.

Paris, France · July 2, 2024

Awful Communication

I had a connecting flight that was missed due to a delay. The staff didn't provide clear instructions, and it took forever to rebook. I ended up waiting four hours in the airport. Very disappointing!