Sarah
Manchester · July 16, 2025
Mostly Good Experience
Been using BT for a few months now and service is usually solid. Sometimes the speeds drop unexpectedly, but overall, I'm satisfied for the price.
mike97
Liverpool · July 8, 2025
Reliable Connection
I’ve had a good experience with BT. Internet is fast and stable. Had one issue but they fixed it in no time. Happy camper here!
Laura
Liverpool · July 7, 2025
Solid provider with minor hiccups
BT provides a decent service, but I've noticed my Wi-Fi dropping in certain areas of my house. Not ideal, but their tech team is helpful. Just wish the connection was more stable everywhere.
James
London · June 26, 2025
Great value for money
Been using BT for several months, and I’m really impressed. The speeds are fast, and it hasn’t let me down yet. Great package!
Jake M.
Birmingham · June 25, 2025
Support is a Joke!
My experience with BT has been unbelievably frustrating. I had to wait over an hour to get through to support, just to learn that my line would be down for a whole week. They didn’t even offer an apology! Plus, I’m stuck paying full price while I can’t use my service. What a rip-off.
jessica_88
Cardiff · June 16, 2025
Nice Service Overall
BT has been good for my family. A few minor issues here and there, but the Internet works well and customer service is friendly.
Emily
Glasgow · June 11, 2025
Average experience
Not all bad but not great either. Installation took longer than promised and I had to follow up multiple times.
ashley_t
Bristol · May 31, 2025
Not Great Yet Not Terrible
I’ve had a mix of experiences with BT. Sometimes my connection is stable, but then it drops unexpectedly. Customer support has been hit or miss, they don’t always respond timely. I’d say it's average overall.
justin_now
Sheffield · May 29, 2025
Service Needs Improvement
Way too many technical issues lately.
Sarah
London · May 21, 2025
Mixed feelings
The internet speed is okay but the customer service can be hit or miss. I had an issue with my billing that took forever to resolve. Not super impressed.
mark23
Glasgow · May 9, 2025
Average Service
Had some issues with my TV package, but they sorted it out eventually. Still, I expected a smoother experience.
Sarah
Liverpool · March 24, 2025
Frustrating Billing Issues
I contacted BT support regarding a billing mistake on my account. They charged me extra for a service I didn't even use! The representative promised to sort it out, but weeks later, nothing has changed. I feel completely disregarded as a customer. Really disappointing that this keeps happening.
Rachel
Cardiff · December 7, 2024
Absolutely love it!
I've switched from another provider and I can honestly say BT is way better! Fast, reliable, and installation was smooth. Couldn't be happier!
Tommy
Edinburgh · November 25, 2024
Absolutely fantastic!
Switching to BT was a great decision! Super fast internet and no more buffering during movies. Plus, they installed everything quickly. Really happy!
luigi22
Birmingham · October 14, 2024
Good service with a few hiccups
Overall, I’m happy with my connection but had a small issue with the router setup. Took a while for tech support to get back to me, but they eventually helped.
katie089
Sheffield · October 12, 2024
Rethinking My Choice
With all these service interruptions, I'm really thinking about switching away from BT. Support was vague and unhelpful when I called about my latest outage. Feeling stuck with them is really frustrating.
Lucy H.
London, UK · August 25, 2024
Not Happy with Service
I had a pretty frustrating experience with BT. My internet was out for almost two weeks and every time I called support, they just gave me the runaround. I finally got a technician out, but they were late and didn't fix the problem. I'm definitely looking for a new provider.
Chloe
Brighton · August 13, 2024
Mostly satisfied
They’ve been solid for the most part. A couple of minor issues, but tech support was helpful when I needed them. Good internet at a fair price.
max1990
Bristol · July 18, 2024
Best telecom company!
I’ve tried several providers, but BT has been the best by far. Fast internet, great customer service, and no hidden fees. Can’t ask for more!
david.g
Liverpool · June 28, 2024
Pretty good overall!
Good connection and reasonably priced plans. I'm happy with the service, but had to deal with slow support once, so that's why 4 stars.