John S.
London · June 15, 2026
I had high hopes for BT, but my internet has been dropping constantly. I've contacted customer service twice, and they couldn't resolve the issue. It's frustrating to pay for a service that doesn't work.
Tommy
Edinburgh · March 7, 2026
Really unhappy with BT's internet speed. Despite paying for their highest package, I often get buffering while streaming. Their tech team couldn’t even fix the issue during multiple calls. I’ve seen better speeds on a lower plan with another provider.
sean_the_gamer
Dublin · February 21, 2026
Customer service helped out eventually, but it was a hassle to get things sorted. I feel like the service could improve a lot.
SammyW
Cardiff · February 19, 2026
Disappointed with frequent outages.
Gary O.
Bristol · August 31, 2025
I've had to call support multiple times about my broadband speed. It goes down during peak hours, which is super annoying. I was promised higher speed, but it feels like a scam.
dave_b
Leeds · August 22, 2025
Very slow internet, not impressed.
justin_now
Sheffield · May 29, 2025
Way too many technical issues lately.
Lucy H.
London, UK · August 25, 2024
I had a pretty frustrating experience with BT. My internet was out for almost two weeks and every time I called support, they just gave me the runaround. I finally got a technician out, but they were late and didn't fix the problem. I'm definitely looking for a new provider.
Sophie
Manchester · January 19, 2024
My landline stopped working, and it took BT ages to send someone out. The technician was nice, but I felt like I was being ignored by the support team. Not what I expected from a big company.
Maggie_92
Manchester · January 1, 2024
I was promised a speedy broadband install, but it took weeks. Their communication is awful, and I couldn't get a clear answer from the support team. Definitely not impressed.
John S.
London · July 24, 2023
I switched to BT hoping for better internet speed but was let down. The connection keeps dropping and customer support was no help at all. Really regretting my choice.