toribro22
Chicago · April 2, 2025
Mixed feelings
I ordered some accessories and everything was alright, but the website kept crashing when I was placing my order. It’s frustrating. The products are good, but the shopping experience needs work.
Mark
Seattle, WA · April 1, 2025
Wish It Could Be Better
I've shopped at B&H for years and usually love them. But lately, their delivery has been hit or miss. My last order took over a week to arrive, and it wasn’t even the right item. I guess I'll be more cautious moving forward.
Cathy59
Houston, TX · March 13, 2025
Not Great
The site was slow, and my order took forever. Wouldn't recommend.
timguy
Seattle, WA · March 8, 2025
Average experience
The prices are decent, but I felt the checkout took too long and I had to re-enter info. Not the best online shopping vibe I've had.
fancygrl21
San Francisco, CA · January 22, 2025
Decent Selection
The products are good, but something is off lately.
PixyGirl88
Miami, FL · November 28, 2024
Very frustrated
I got a used item instead of new, total rip-off.
Samuel D.
New York, NY · November 27, 2024
Disappointing Experience
I ordered a camera lens, and it arrived damaged. The packaging was inadequate, and there was no way to contact customer service easily. After several attempts to reach them, I was told to ship it back at my own cost, which is unacceptable. I'm not ordering from B&H again after this.
Lily P.
Boston, MA · November 16, 2024
Okay shopping experience
I got what I ordered, but the whole process wasn't smooth. Some glitches on the site and support didn't seem too interested in helping. I've had better.
Sara
San Francisco, CA · September 2, 2024
Extremely disappointed
Ordered a camera, they sent the wrong one.
TimR
Atlanta, GA · August 1, 2024
Service Was Lacking
I had a problem with my order and tried to reach customer service multiple times. It felt like nobody cared about my issue. I won't be returning to B&H after this experience.
Jake
New York · July 29, 2024
Decent but room for improvement
I ordered a camera lens that was supposed to arrive in 3 days, but it actually took 5. The product was fine when it finally got here, but the shipping delay was a bummer.
Sandra L.
Los Angeles · July 14, 2024
Very disappointed
Ordered a tripod and it arrived damaged. Customer support took ages to respond and when they did, they were not very accommodating. Won't be shopping here again.
Mark S.
New York, NY · June 5, 2024
Decent, but room for improvement
Products came quick, but some items were missing.
Linda M.
Los Angeles · February 29, 2024
Disappointed with customer service
I’ve always heard good things about B&H, but my recent experience was not great. I had an issue with a camera I bought, and the support team was not helpful at all. Just felt neglected.
tech_guru88
Portland, OR · February 13, 2024
Not Impressed
I bought a new camera bag, and while it’s decent, the delivery was a hassle. I had to jump through hoops to change the shipping address since I wasn't available on the delivery date. Wouldn't recommend if you need something fast.
olga_m
Miami · February 1, 2024
Just fine but not impressed
I bought a microphone and it works well enough. But the whole experience felt a bit off. Limited stock and customer service was lackluster.
Jessie
New York, NY · December 26, 2023
Great Service But Shipping Delay
I ordered a camera from B&H and the checkout was super smooth. The only downside was that my package got delayed by a few days, which was disappointing. Overall, their customer service was helpful when I reached out to ask about the status.
Lily_YYZ
Toronto, ON · December 8, 2023
Not Satisfied at All
The camera I bought had a scratch on it upon arrival. I contacted them immediately, but they just kept redirecting me to the returns page. I'm really frustrated and feel like I've wasted my money.
Mark T.
Chicago · November 8, 2023
Okay experience
Used B&H for a lighting kit. It came quickly, but I had trouble with the return policy. Could be clearer. Would order again if I really need something.
Lisa
Los Angeles, CA · October 19, 2023
Bad service
They charged me twice, no response!