davidk
San Francisco · April 24, 2026
Unhappy with quality
Received a monitor that had a dead pixel. Reached out for support, was told to return it but it was such a hassle. Not worth my time.
Sophia W.
Los Angeles, CA · April 22, 2026
Not what I expected
I received the wrong item, it was really frustrating. I tried to contact them, but their response was slow. Very disappointed with my experience.
NateK
Denver, CO · February 6, 2026
Quick delivery, but issues
Got my order in two days, which was nice. But, the charger was missing from the package. Support was hard to reach.
GadgetGuy
Phoenix, AZ · January 12, 2026
Order took forever
Waited over a week for my delivery and it was wrong. Not happy!
TommyG
Austin, TX · November 15, 2025
Mixed experience with my order
I bought a lens that was supposed to arrive in two days, but it took over a week. When it finally got here, the package was dented. I tried to contact support, but they took forever to respond. Overall, not the best shopping experience.
maxpower2020
Baltimore, MD · August 3, 2025
Quick and Easy
Had no issues, order was processed fast.
hiker123
Phoenix, AZ · June 29, 2025
Pretty Disappointing
I recently returned a tripod, and the whole process was confusing. I had to figure out how to print the label myself, which was not user-friendly. I expected a smoother return process.
mike90
Miami, FL · May 24, 2025
Expected better
Shipping was delayed and no one notified me until I called them. I thought this site would be more reliable. I can't recommend them based on this experience.
Jake
New York, NY · April 14, 2025
Disappointing service
I had high hopes for B&H, but my order took way too long to arrive. Customer support was pretty unhelpful when I reached out. Will think twice before ordering again.
Mark
Seattle, WA · April 1, 2025
Wish It Could Be Better
I've shopped at B&H for years and usually love them. But lately, their delivery has been hit or miss. My last order took over a week to arrive, and it wasn’t even the right item. I guess I'll be more cautious moving forward.
Samuel D.
New York, NY · November 27, 2024
Disappointing Experience
I ordered a camera lens, and it arrived damaged. The packaging was inadequate, and there was no way to contact customer service easily. After several attempts to reach them, I was told to ship it back at my own cost, which is unacceptable. I'm not ordering from B&H again after this.
Sandra L.
Los Angeles · July 14, 2024
Very disappointed
Ordered a tripod and it arrived damaged. Customer support took ages to respond and when they did, they were not very accommodating. Won't be shopping here again.
Linda M.
Los Angeles · February 29, 2024
Disappointed with customer service
I’ve always heard good things about B&H, but my recent experience was not great. I had an issue with a camera I bought, and the support team was not helpful at all. Just felt neglected.
tech_guru88
Portland, OR · February 13, 2024
Not Impressed
I bought a new camera bag, and while it’s decent, the delivery was a hassle. I had to jump through hoops to change the shipping address since I wasn't available on the delivery date. Wouldn't recommend if you need something fast.
Lily_YYZ
Toronto, ON · December 8, 2023
Not Satisfied at All
The camera I bought had a scratch on it upon arrival. I contacted them immediately, but they just kept redirecting me to the returns page. I'm really frustrated and feel like I've wasted my money.
Lisa
Los Angeles, CA · October 19, 2023
Bad service
They charged me twice, no response!
catlover92
Boston · August 18, 2023
Just okay, wouldn’t rush back
The prices are decent, but I expected better product quality. Plus, shipping took longer than what was promised. Meh.
mikep85
Seattle · August 4, 2023
Not great service
Found what I needed on the website but the checkout process was confusing. Had issues with my payment method and it really frustrated me.