B&H Photo

B&H Photo

2.344 reviews
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Emily

Austin · June 8, 2026

Good prices, fast shipping

I liked how quickly my order got to me. Prices were competitive, but the website can be a bit cluttered. Overall, I had a decent experience.

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Bethany

Orlando, FL · May 30, 2026

OK experience overall

I received my camera and it was fine, but the manual was missing. The return process was pretty confusing. I don’t think I’ll buy here again.

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AliceInWonderland92

Los Angeles, CA · May 25, 2026

Ok Service, Room for Improvement

B&H has a wide selection of gear, but my recent order took way longer than expected to arrive. It was supposed to be two-day shipping, and it ended up taking a week. The products were fine, but I was left frustrated.

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david_smith

San Francisco, CA · May 16, 2026

Not bad, not great

I had a decent experience, though I expected a bit more from a big name like B&H. The item was okay, but their support could use some improvement for sure.

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davidk

San Francisco · April 24, 2026

Unhappy with quality

Received a monitor that had a dead pixel. Reached out for support, was told to return it but it was such a hassle. Not worth my time.

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Sophia W.

Los Angeles, CA · April 22, 2026

Not what I expected

I received the wrong item, it was really frustrating. I tried to contact them, but their response was slow. Very disappointed with my experience.

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Jenna K.

Boston, MA · March 24, 2026

Disappointing service

Received the wrong item and trying to return it has been a nightmare.

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NateK

Denver, CO · February 6, 2026

Quick delivery, but issues

Got my order in two days, which was nice. But, the charger was missing from the package. Support was hard to reach.

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GadgetGuy

Phoenix, AZ · January 12, 2026

Order took forever

Waited over a week for my delivery and it was wrong. Not happy!

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TommyG

Austin, TX · November 15, 2025

Mixed experience with my order

I bought a lens that was supposed to arrive in two days, but it took over a week. When it finally got here, the package was dented. I tried to contact support, but they took forever to respond. Overall, not the best shopping experience.

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MaxTheGeek

Atlanta, GA · September 14, 2025

Terrible customer support

Sent them an email about my issue, and no one got back to me.

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JessieK

Miami, FL · August 24, 2025

Mixed Feelings

I enjoy shopping at B&H due to their range of products, but my last experience was a bit rocky. My order confirmation took longer than usual, and the tracking info was a mess. It finally showed up in good condition, but the overall hassle made me think twice about using them again.

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maxpower2020

Baltimore, MD · August 3, 2025

Quick and Easy

Had no issues, order was processed fast.

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Jake S.

New York City · July 9, 2025

Decent but could be better

I ordered a camera lens last week. The price was good, but it took longer than expected to arrive. Customer service wasn't very helpful either. Just okay overall.

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hiker123

Phoenix, AZ · June 29, 2025

Pretty Disappointing

I recently returned a tripod, and the whole process was confusing. I had to figure out how to print the label myself, which was not user-friendly. I expected a smoother return process.

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JohnM3

Chicago, IL · June 14, 2025

Frustrated with Support

I can't believe how awful the customer support was. My laptop was supposed to arrive two weeks ago, but they kept saying it was on backorder. Every time I called, I got a different story. I'm really considering filing a claim for my money back.

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mike90

Miami, FL · May 24, 2025

Expected better

Shipping was delayed and no one notified me until I called them. I thought this site would be more reliable. I can't recommend them based on this experience.

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Olivia J.

Chicago, IL · May 24, 2025

Mixed feelings

The product I got was fine, but the buying process was confusing. Had issues with my payment not going through. Wouldn't say I'm thrilled, but it wasn't a total disaster.

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Jake

New York, NY · April 14, 2025

Disappointing service

I had high hopes for B&H, but my order took way too long to arrive. Customer support was pretty unhelpful when I reached out. Will think twice before ordering again.

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Ella_R

Seattle, WA · April 7, 2025

Good products, slow shipping

I got my camera gear eventually. Everything was good, but it took way too long to arrive. I was expecting it much sooner. Still, overall, happy with my purchase.