Jenna K.
Boston, MA · March 24, 2026
Disappointing service
Received the wrong item and trying to return it has been a nightmare.
MaxTheGeek
Atlanta, GA · September 14, 2025
Terrible customer support
Sent them an email about my issue, and no one got back to me.
JohnM3
Chicago, IL · June 14, 2025
Frustrated with Support
I can't believe how awful the customer support was. My laptop was supposed to arrive two weeks ago, but they kept saying it was on backorder. Every time I called, I got a different story. I'm really considering filing a claim for my money back.
Cathy59
Houston, TX · March 13, 2025
Not Great
The site was slow, and my order took forever. Wouldn't recommend.
PixyGirl88
Miami, FL · November 28, 2024
Very frustrated
I got a used item instead of new, total rip-off.
Sara
San Francisco, CA · September 2, 2024
Extremely disappointed
Ordered a camera, they sent the wrong one.
TimR
Atlanta, GA · August 1, 2024
Service Was Lacking
I had a problem with my order and tried to reach customer service multiple times. It felt like nobody cared about my issue. I won't be returning to B&H after this experience.
phil89
Chicago, IL · July 18, 2023
Not worth the hassle
Delivery was late. Will not order again.